This motorsport fanatic and founder of Grid Media (2009) is a digital strategist and design guru who lives and breathes racing! Grid Media is a creative collaborative helping racing teams, drivers, events & suppliers reach their full potential.Extensive Expertise: Deep knowledge of web design, branding, and digital strategy, with a proven track record across F3, F2, WSBK, IMSA, and WRC.Creative Services: Web and print design, livery design, video editing and production, SEO, branding, marketing, social media design and marketing, and project management. We offer the full creative package!Data-Driven Insights: We utilize data analysis to generate valuable insights and inform future marketing activities. Data is our friend!Digital Marketing Expert: Develop and implement effective digital marketing strategies and campaigns to drive results. Get your brand seen in the fast lane!Google Analytics Pro: Skilled in Google Analytics account setup, website integration, monitoring, and reporting. We track everything!Social Media Maestro: Manage and optimize social media accounts to engage with audiences and build brand awareness. Let's get your racing community buzzing!Client-Centric Approach: Collaborate closely with clients to ensure projects meet design briefs, scope, and SLAs. Your vision, our expertise!Let's connect and discuss how Grid Media can help elevate your motorsport brand!

Creative Visionary: Designed and developed Index Scopes' branding and website, leveraging powerful tools like .Net Nuke and Mura. Think branding that pops and websites that convert!Digital Marketing Strategist: Implemented online marketing campaigns, optimized SEO, and analyzed web traffic to ensure clients' online presence was a total rockstar. Let's get you seen online!Infrastructure Expert: Maintained a robust IT environment including Microsoft's finest - Windows Server, Exchange, SQL Server, and IIS Web Services. Keeping things running smooth is my jam!Remote Support Hero: Proactively monitored and supported clients' systems, services, and networks, ensuring high availability and happy clients. Downtime? Nope!Security Champion: Conducted regular security audits to keep client data and the internal IT infrastructure safe and sound. Security first, always!Technical Skills: Web Design (HTML, CSS, JavaScript), Content Management Systems (.Net Nuke, Mura), SEO, Web Analytics, Microsoft Server Administration, IIS Web Services ManagementLet's connect and discuss how I can help your business thrive online!

Key Achievements:Senior Windows Support: Provided expert support for internal and external clients, including high-profile organizations like Rosemary Conley, Boots, Sainsbury's, and Christian Salvesens.Career Progression: Advanced from 1st line support to Systems Manager for the Leicester Data Centre, demonstrating a strong commitment to professional growth.Customer Escalation Management: Effectively managed escalated cases for leased line customers, ensuring timely resolution and customer satisfaction.Cross-Functional Collaboration: Worked closely with the Sales department to identify and deliver tailored solutions that met customer needs.Knowledge Sharing: Trained new staff on call handling procedures and company technologies, contributing to a skilled and knowledgeable team.Crisis Management: Developed guidelines for critical situation management, including Code Red and SQL Slammer virus incidents, ensuring a proactive response to potential threats.24/7 Support: Provided round-the-clock on-call and remote support for servers located in London and Leicester.

Kept the company's IT infrastructure humming across multiple locations. Basically, I was the go-to guru for everything network-related, from daily admin to provisioning equipment for internal and external clients.Here's a taste of what I brought to the table:Customer Hero: Became the first line of defense for internal IT issues, whether it was a wonky desktop or a server in need of TLC.Hardware & Network Maestro: Provisioned and maintained both the physical backbone and the digital highways that kept everything connected.Build Master: Built servers and client setups for both internal teams and external customers – no project too big or too small.Project Ninja: Managed internal hardware & software rollouts and upgrades like a boss, ensuring smooth transitions.Security Champion: Performed company-wide security audits to keep everyone safe and compliant with internal IT policies.Uptime Advocate: Developed monitoring routines and best practices to make sure our systems stayed up and running 24/7.Knowledge Sharer: Created clear documentation for both end users and junior administrators, empowering everyone to be tech-savvy.