● Increase credit card conversions by consistently delivering high-quality customer service, effectively communicating the valueof membership benefits to customer’s unique shopping experiences and addressing customer concerns to boost signup rates.● Utilize in-depth product knowledge to provide tailored recommendations to increase sales by an average of $130 per customer.● Deliver exceptional service, promptly addressing client inquiries and needs, always maintaining a professional demeanor.

● Oversee the development and organization of all meeting content and logistical arrangements to ensure smooth operations.● Maintain consistent communication with each club department and industry contacts while proactively building relationshipswith professionals to represent the club as ambassadors in the film industry.● Coordinate production-related expenses and manage club finances, including tracking and processing reimbursements.● Design and create engaging weekly meeting presentations; organize social events, and maintain schedules using GoogleWorkspace and Microsoft Suite.

● Adapted to a fast-paced and dynamic environment by efficiently collaborating with the team when managing order fulfillment.● Optimized order flow through inventory monitoring to fulfill 200 daily orders with 98% accuracy.● Engaged in cross-functional communication channels, facilitating smoother collaboration between fulfillment, generalmerchandise, and customer service teams.

● Developed and presented personalized fitness goals and timelines to 2 clients while adapting to their unique circumstances.● Participated in biweekly marketing strategy meetings for a team of 10 staff, incorporating diverse perspectives into the fitnesscenter’s post-pandemic reopening initiative that resulted in a 20% increase in potential client interest across campus.● Consulted with clients biweekly to track progress towards goals, address concerns, and build motivation by wellness coaching.