My role is to review COP (Communications on Progress) reports submitted to the United Nations from signatories who have joined the Global Compact. I review the COP's to ensure that the relevant information is contained within each.The Global Compact is a framework for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labour, the environment and anti-corruption . As the world's largest, global… Show more My role is to review COP (Communications on Progress) reports submitted to the United Nations from signatories who have joined the Global Compact. I review the COP's to ensure that the relevant information is contained within each.The Global Compact is a framework for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labour, the environment and anti-corruption . As the world's largest, global corporate citizenship initiative, the Global Compact is first and foremost concerned with exhibiting and building the social legitimacy of business and markets.The Global Compact is an initiative with two objectives:Mainstream the ten principles in business activities around the world and Catalyze actions in support of UN goals.The overarching principles that govern the initiative are:Human RightsPrinciple 1: Businesses should support and respect the protection of internationally proclaimed human rights.Principle 2: make sure that they are not complicit in human rights abuses. LabourPrinciple 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;Principle 4: The elimination of all forms of forced and compulsory labour;Principle 5: The effective abolition of child labour; andPrinciple 6: The elimination of discrimination in respect of employment and occupation. EnvironmentPrinciple 7: Businesses should support a precautionary approach to environmental challenges;Principle 8: Undertake initiatives to promote greater environmental responsibility; andPrinciple 9: Encourage the development and diffusion of environmentally friendly technologies. Anti-CorruptionPrinciple 10: Businesses should work against corruption in all its forms, including extortion and bribery. Show less

Sadly made redundant due to building issues forcing closure.

Elected by the board of Directors 4th April 2018

Responsible for MFA Bowl Weymouth and MFA Bowl & Hifly Yeovil

Main Responsibilities:Write, Implement, review and report on the Centre’s Business plan and influence my teams to ensure all objectives are achieved.With direct responsibility for all of the Centre's operations including wet and dry sales, Human Resources, Staff, Finance, Sales, Stock, Marketing, IT and Administration I was to ensure the centre maximises its short, medium and long term profitability.In conjunction with head office implement effective recruitment, people… Show more Main Responsibilities:Write, Implement, review and report on the Centre’s Business plan and influence my teams to ensure all objectives are achieved.With direct responsibility for all of the Centre's operations including wet and dry sales, Human Resources, Staff, Finance, Sales, Stock, Marketing, IT and Administration I was to ensure the centre maximises its short, medium and long term profitability.In conjunction with head office implement effective recruitment, people management, development, retention and succession planning strategies for the centre.Ensure the centre’s standards of performance are maintained through regular reviews and audits.Implement, maintain and manage an effective system of controls throughout the centre covering both financial and non-financial aspects of the business.Management, compliance, monitoring, reporting and communication of financial and physical resources and all administrative functions.Ensure the centre fully complies with all relevant legislation i.e Health and Safety and best practice is shared throughout my departments.Ensure the Customer and Client Relationship Management processes and procedures are fully implemented. Show less

To attend the duty shift in full uniform in accordance with the standards displaying my SIA license and G4S ID at all times.To report for duty on time and complete a full duty handover, receive briefing on any site issues requiring my attention.To fully comply with all procedures through the G4S National Control Centre.To fully comply with the Site Assignment Instructions (AI's), all site security requirements and duty assignments.Regularly review the site procedures and attend… Show more To attend the duty shift in full uniform in accordance with the standards displaying my SIA license and G4S ID at all times.To report for duty on time and complete a full duty handover, receive briefing on any site issues requiring my attention.To fully comply with all procedures through the G4S National Control Centre.To fully comply with the Site Assignment Instructions (AI's), all site security requirements and duty assignments.Regularly review the site procedures and attend as required any critical threat/incident briefings.Carry out regular internal and external patrols.To implement threat escalation procedures against any threat that may compromise the security and or safety of the building, assets and people.To manage all access to the building, ensuring access control procedures are fully adhered to.Fully implement and undertake lock-down procedures during critical threats/incidents or whenever instructed by authorised individuals to do so.Be fully conversant with the emergency evacuation proceduresConduct both vehicle and personal searches as and when the security alert status dictates.Understand the categorisation of incidents and to respond, escalate and report in accordance with the Assignment Instructions.Be fully conversant and operate to radio procedures and protocol.To fully comply with all client policies and procedures in relation to visitor access, media and Dawn Raids.To ensure all instructions given to me in relation to the Data Protection Act 1988 are fully implemented at all times.Ensure all incidents occurring during my shift are recorded. Show less

• I.T. Service and Operational Delivery Manager for the International Franchise programme.• I.T. Service Manager for B.I. platform - 3rd party relationship management.• Creating and maintaining the Business Intelligence strategy, including data warehouse, OLAP, ETL, reporting, presentation, dashboards and portal• Managing the definition and interpretation of business requirements, and designing information solutions to support• Managing the relationship, contribution and… Show more • I.T. Service and Operational Delivery Manager for the International Franchise programme.• I.T. Service Manager for B.I. platform - 3rd party relationship management.• Creating and maintaining the Business Intelligence strategy, including data warehouse, OLAP, ETL, reporting, presentation, dashboards and portal• Managing the definition and interpretation of business requirements, and designing information solutions to support• Managing the relationship, contribution and engagement of 3rd parties, leveraging their contributions to the MIS programme • Managing and understanding the impact of Service Oriented Architecture on the MIS infrastructure and adopting appropriate solutions to exploit • Delivery of new BI presentation layer, including dashboards and exception alerting.• Substantiated review of current reporting toolsets, culminating in a clearly articulated and supported strategy for MIS Tools and technologies• Business engagement model and endorsement of the strategy for delivery of Business Intelligence to the Business• Project managed the delivery of footfall counters to our european stores and subsequent integration into our conversion reporting Show less

As head of Business Intelligence I am responsible for setting the strategy for BI provision to over 3000 employees.The Implementation of multiple oracle and sql data warehouses has enabled the delivery of real time reporting and fully drillable dashboard information for all staff, senior and executive management and a reliable information delivery mechanism.The systems implemented have bought much needed accountability to operational managers and has been a key driver behind the… Show more As head of Business Intelligence I am responsible for setting the strategy for BI provision to over 3000 employees.The Implementation of multiple oracle and sql data warehouses has enabled the delivery of real time reporting and fully drillable dashboard information for all staff, senior and executive management and a reliable information delivery mechanism.The systems implemented have bought much needed accountability to operational managers and has been a key driver behind the company’s growth. The data warehouse is capable of automatically producing customisable client SLA reporting, traffic light reporting, and balanced scorecards.Seamlessly integrated separate companies systems and reporting under severe time and cost pressure during significant business expansion through acquisition.Project Managed and delivered to all UK sites an intranet system that has increased our internal customer satisfaction by 40% and is now the recognised communications model. Show less

I was responsible for providing intranet services to 3 main site head quarters and 100+ uk based stores. My responsibilities included travelling to other sites and meeting with senior management to understand business requirements and implement applications to meet business needs. I was also responsible for providing intranet services to our sister company Genesis Communications.I was responsible for a team of 15 junior developers working on the Intranet systems providing them with… Show more I was responsible for providing intranet services to 3 main site head quarters and 100+ uk based stores. My responsibilities included travelling to other sites and meeting with senior management to understand business requirements and implement applications to meet business needs. I was also responsible for providing intranet services to our sister company Genesis Communications.I was responsible for a team of 15 junior developers working on the Intranet systems providing them with training and guidance throughout their duties.I was responsible for implementing test environments and both Business Improvement Requests and Change Control.I have also increased our reporting systems to 5 Data Centres, 1 Master Reporting Scheduler, 7 Agent Reporting servers, 3 Web servers and Private testing networks. Show less

I was responsible for designing and implementing an in house Intranet, using HTML, VBScript and ASP. Other responsibilities include:Responsibility for 4 servers running reporting schedulers that create reports using Business Objects.Production of all technical documentation for both technical staff and senior management.Oracle database management.Business Objects universe management.I was responsible for ensuring that reporting and intranet downtime is… Show more I was responsible for designing and implementing an in house Intranet, using HTML, VBScript and ASP. Other responsibilities include:Responsibility for 4 servers running reporting schedulers that create reports using Business Objects.Production of all technical documentation for both technical staff and senior management.Oracle database management.Business Objects universe management.I was responsible for ensuring that reporting and intranet downtime is minimum.Assist in the management our Oracle database system to ensure they run continuously. Designed a national Extranet for all PC World stores to access. Show less

Applied for secondment in the role of IS Support Desk manager.Key responsibilities:Responsible for the support of 600 office users and all European PC World Stores.Responsible for the recruitment of IT Analysts and formation of the internal support desk and help desk systems.Supporting all internal IT equipment.Writing and applying IS Service Level Agreements and systems policiesCertificates GainedMicrosoft Certified Sales Specialist, Schroder Leasing… Show more Applied for secondment in the role of IS Support Desk manager.Key responsibilities:Responsible for the support of 600 office users and all European PC World Stores.Responsible for the recruitment of IT Analysts and formation of the internal support desk and help desk systems.Supporting all internal IT equipment.Writing and applying IS Service Level Agreements and systems policiesCertificates GainedMicrosoft Certified Sales Specialist, Schroder Leasing, Supervisory Management. Show less

IT Support Analyst supporting the implementation of a new 4 million pound business application known as Maginus. Key responsibilities:Supporting 400 in house staff and 100 PC World Stores.Logging and resolving all queries.

Seconded to the Sales Business Analyst department. Due to my knowledge of MS Office I was asked to undertake the above role that is very challenging both for its development and continued support for new and existing sales reporting tools. Key projects completed:SQL Databases, Web Databases, MS Access DatabasesDDE Linking between MS Office Packages i.e. Data held in MS Access and analysed in Excel.DDE Linking between SQL and Office, Web and Office, Web and SQL.Macro… Show more Seconded to the Sales Business Analyst department. Due to my knowledge of MS Office I was asked to undertake the above role that is very challenging both for its development and continued support for new and existing sales reporting tools. Key projects completed:SQL Databases, Web Databases, MS Access DatabasesDDE Linking between MS Office Packages i.e. Data held in MS Access and analysed in Excel.DDE Linking between SQL and Office, Web and Office, Web and SQL.Macro programming in MS OfficeWriting and Programming databases for sales development Show less

I was responsible for the running of the New Business Team. Duties included managing a team target of 70k Profit, 500K Turnover per month, developing relationships with customers, focusing and training/development of sales people. Sales reporting, periodic forecasting.

Transferred to the Corporate team and promoted to Senior Sales Representative after proven track record for developing both new and existing customers. Further skills gained with site visits to customers.

Employed as a Telesales Representative contacting a small account base with the view of developing relationships and reaching targets set.

Client Administrator - Employment Service - Middleton Job Centre

Key Responsibilities: Systems installations, cabling, training, systems maintenance.