Lee Mark Chavez, Mba Email & Phone Number

Makati, NCR, PH

The primary analyst responsible for competitor analytics, and supply chain management of the philippine sales department.Selected projects include the following:1. Automated Customer Sentiment Extraction - Developed an NLP model that analyzes and classifies email feedbacks by department (e.g., Customer Service, Products, Field Sales) and extract sentiment.

- Taught the basics and best practices of data analytics (data manipulation, data visualization, data storytelling and reporting) to a variety of learners, from college students to seasoned professionals.- Mentored employees from corporate clients on how to code in python and how to use machine learning model in solving business problems.

- Wrote programs in Python that covered the end-to-end data science pipeline (from Data Mining to Model Operationalization).- Built a text mining program that extracted insights from career websites to forecast and analyze trends in the Job Market.- Created a webscraping program that acts as an SEO aid by analyzing the common trends between top articles..

Philippines

- Account Handled: Credit Cards- Provided world-class customer experience to clients in the U.S Market- Was involved in an A/B testing program that created and compared multiple customer communication spiels to identify which one most reliably improves customer experience and business outcomes (As measured by survey responses and sales volume.

Philippines

- Lead and trained batches of new hires to achieve multiple business targets on a monthly basis.- Used excel pivot tables and charts to generate descriptive statistics that help identify the areas of improvement for each new hire.- Reported the performance of each new hire batch to upper management for employment regularization discussions.

Master Of Business Administration - Mba, Business Administration And Management, General, Gwa 3.68

Activities and Societies: Feature Writer for "The Magisine", the official publication of AGSB (2020-2021)Notable Achievements: - Silver.

Introduction To Computer Science, Computer Science

Learned about the fundamentals of computer science and programming. Wrote programs in Python, HTML, Javascript, Jinja, and C.

Lean Six Sigma Yellow Belt

Learned about the fundamentals of process efficiency and project management.