With 5 years of experience in the tourism and e-commerce sectors, and 2 years in operations management research. Proven track record of achieving a 47% average YoY revenue growth through data-driven product planning, sales strategy development, demand forecasting, and CRM strategy formulation. Specializes in leveraging data to maximize profits and enhance service processes.[Core Competencies]# Results-driven revenue maximization & Service process improvement# Proactive problem identification & Process efficiency enhancement# Demand forecasting for operational optimization# Insight discovery from internal and external data# Strategic promotion planning & risk management# Expertise in service marketing, e-commerce, tourism, logistics, and SCM