Lee Peterson, Acc Email & Phone Number

Richmond, Va, Us

Learning Karma is a dedicated, female-owned small business committed to enhancing employee engagement and well-being through impactful educational workshops and professional coaching. We specialize in tackling the challenges that can hinder engagement and overall well-being within organizations. Our tailored workshops and personalized one-on-one coaching sessions empower clients to unlock their full potential, boost their confidence, and cultivate resilience. At Learning Karma, we believe in equipping individuals with the tools they need to thrive both personally and professionally. Let us help you create a positive and productive work environment where everyone can flourish!

San Francisco, Ca, Us

Served as an internal consultant, advisor, and coach to regional stakeholders across the Americas to build and implement a learning culture through delivery of flagship programs and customized trainings. Responsible for collaborating with a global team of cross functional partners to shape and define a long-term learning strategy for all the Sales/Sales Support Organization.• Delivered a 90% YOY increase in participation and completion rates of skills and leadership learning programs in the region while averaging an 89% satisfaction rate from learners. • In 2022, the US/CAN/LATAM region led the globe with 54 completed learning offerings and more than 450 participants.• Region achieved the highest completion rate (85%) for the newly created flagship program #DriverSchool. Worked closely with the Sales VP’s and Directors to create excitement around the program with competitions and dedicated learning time.

Mclean, Virginia, Us

Advised senior leaders across the Americas region in assessing learning needs, identifying capability gaps, developing strategic plans, and deploying global sales and marketing curriculum to build functional skills and accelerate market performance. Identified decision-makers in local markets, performed needs assessments, and built trusting relationships to facilitate shift from reliance on local funds and resources to creating and utilizing global curriculum consistent with company principles. Deployed comprehensive training plans worldwide and key strategic curricula in local markets; established learner-centric principles and operating processes to optimize the user experience. • In charge of end to end program management for 60+ classroom courses each year. Over-delivered on scheduled offerings by 40% in 2019 due to increased awareness and demand for curriculum.• Led transformative shift for markets to utilize Mars University standard global curriculum in the region. Increased implementation of global programs by 167% year over year in 2019.• Built strong network of 100+ internal facilitators in local markets, which doubled deployment of courses. Saved more than $600,000 in corporate costs while enabling local markets to avoid costs associated with creating their own curriculum.• Accelerated embedding of strategic capabilities in category leadership, SRM, and digital; in 2020, 95% of category managers completed Category Leadership Certification, and all Pet segments completed SRM and omni-channel training.

Mclean, Virginia, Us

Led curriculum development for North America sales team of 300 associates. Partnered with external vendors and global resources to create blended learning journeys and provide a holistic roadmap for building capabilities. • Initiated signature programs, including Analyst Bootcamp and Category Leadership Certification, which Mars instituted as best-in-class initiatives globally.• Earned Mutuality Award for creation and implementation of blended learning curriculum across the sales organization that enhanced learning retention and application based on adult learning principles.

Mclean, Virginia, Us

Led team of 3 tasked with creating learning solutions to upskill the sales population in the Pet Specialty channel of 125 members to drive significant change. Oversaw team efforts to develop and facilitate course curriculum, create interactive tools, and manage internal communications. • Developed and launched a customized version of Salesforce as a CRM tool for field sales team resulting in 30% increase in productivity within assigned territories. • Accelerated completion of selling skills seminars by being the first team to implement virtual classrooms using Adobe Connect and Adobe Captivate. 100% of sales team completed four-part series within three months. • Acted as project manager to revitalize lagging project to launch in-store demo program for Pet Specialty business.• Created and led team that created concept, approach, timeline, and metrics, as well as initiating the hiring process, all within 6 weeks (project had been languishing for 6 months). • Achieved weekly average of 10k customer conversions to Mars products. • Achieved highest level of performance recognition of Outstanding while leading the team.

Mclean, Virginia, Us

Assessed needs, identified competency gaps, constructed, and facilitated a comprehensive sales training curriculum using instructional design principles to address critical development areas. • Achieved recognition for implementing a “transformative” program that all 125 account managers completed within 6 months of launch. • Promoted to lead a newly formed Sales Capabilities Team due to proven leadership skills and functional expertise.

Lexington, Kentucky, Us

Built and led cohesive team of 7 in designing a holistic approach to managing business development. Oversaw development of marketing, sales, and promotional programs to build brand awareness/loyalty and drive sell-through across the channel; clients included IT resellers, direct marketing resellers, distributors, and copier dealers. • Established “Train the Trainer” approach to instruction; required 200+ internal and external representatives to pass traditional certification courses and meet requirements to showcase live selling capabilities. • Restructured loyalty system for partner representatives from one-size-fits-all to tiered approach, paying for performance and rewarding brand loyalty; increased revenue 30% YOY.% YOY.

Lexington, Kentucky, Us

LLed the development and facilitation of all training materials for field sales team to train in-store representatives at retail locations.• Collaborated with software developers to create custom app that housed educational materials, contacts, and account information for field sales teams. • Two years in a row, an internal Mystery Shopper program uncovered that in-store retail associates who had been trained using these tools were 60% more likely to recommend Lexmark over the competition.

Us

National Sales Training Manager 2006-2008Territory Account Manager 2003-2006