Lee Duffell Email & Phone Number

An experienced Dropship Manager, I have a strong track record of managing fulfilment, logistics and key relationships with suppliers to deliver customer satisfaction and seamless customer experience.A strategic leader focused on identifying and optimising business improvement, I target opportunities to increase productivity and efficiency, automate processes, reduce costs and enhance the customer journey.With over 15 years experience managing all aspects of the supply chain from end-to-end procurement, inventory and product management to supplier liaison and customer relations, I am passionate about resolving problems to address roadblocks, fulfil product and service delivery expectations to guarantee customer and stakeholder satisfaction. Well versed in identifying and sourcing new products, preparing range recommendations and collaborating with marketing teams, my experience in account management and new business development has played a key role in my success managing key partners, overseeing existing accounts, new clients and driving business growth. Strong communication and interpersonal skills have enabled me to build and leverage collaborative partnerships with suppliers, vendors, customers, clients and other key stakeholders, with responsibility for establishing and managing orders and fulfilment SLAs, and integrating vendors to support automation.Career specialties include:✔ 3PL Management✔ Account Management✔ Business Development✔ Forecasting & Planning✔ Inventory Management✔ Leadership & Teamwork✔ Logistics & Fulfilment✔ Process Automation✔ Procurement✔ Product Management ✔ Project SME / Lead✔ Purchasing Management✔ Quality Control✔ Relationship Management✔ Service Level Agreements (SLAs)✔ Solution Development✔ Stakeholder Management✔ Supply Chain Management

Listed skills include Print Management, Flexo, Variable Data Printing, Pre Press, and 44 others.