As an experienced leader of commercial organisations in both B2B and B2C markets, I focus on implementing profitable, customer centric strategies to provide business growth. I am known for placing the customer and their experience at the forefront of decision making – ensuring that value is driven into the organisation. Extensive experience in the fields of Strategic Projects, Marketing and Branding, Change Management, Account and Sales Team management, Budgeting, Employee Performance and Engagement. I am always curious about business improvements, driving value and improving the customer journey – traits which continue to shape me into the commercially focused leader that I am. I am in my element when learning and empowering others to be successful. Working closely with all stakeholders, including clients, cross functional teams and Boards of Directors, I excel at implementing bold strategic ideas within given constraints.