Lee Harcus Email & Phone Number

Exeter, United Kingdom

As the Corporate Applications Manager my role is to ensure the corporate application needs of the organisation are met, providing a single point of focus and direction for applications. The role includes:Producing strategies that ensure critical applications, interfaces and databases enabling important business processes are secure, resilient, highly.

Led a customer-focused team of more than 20 staff responsible for providing IT service delivery to end users.Delivered first-rate customer service utilising service operation to define, implement and manage efficient Change, Request, Incident and Problem processes.Accountable for service transition, defining and managing change and release processes..

I.S. Delivery Leader – South West Water, Exeter, EX2 7HRMy role as a Delivery Leader within the IS Infrastructure Team with responsibilities for Networks and Telecoms as well as project governance and management for all business funded Infrastructure projects. Key duties, tasks and responsibilities include;Formally manage a team of highly skilled.

I.S. Delivery Leader – South West Water, Exeter, EX2 7HRMy role as a Delivery Leader within the Application Development and Support Team includes the following duties, tasks and responsibilities;Formally manage a team of highly skilled analystsDelivering excellent SLA performance and Application Availability Manage a number of contractor and vendor.

Senior Analyst – South West Water, Exeter, EX2 7HRPromoted to Senior Analyst in January 2004 with responsibilities for managing the day to day activities of a number of analysts Provided primary support and database administration for a number of applications and databases

Joined SWW on 19th January 1998 as a trainee programmer in COBOL. Quickly moved into supporting the Purchase Ledger system and HR systems within an Application Support Team.