• Accountable for ensuring 100% accuracy rate in counting, sorting, strapping, racking, transporting, and recording of all funds.• Oversees the completion of daily drops and counts to ensure compliance with State, Federal gaming, cash handling regulations, and internal controls.• Monitors count rooms for effective performance and efficient reporting as well as Researching and resolving all discrepancies.• Removes cash boxes from a slot machine, and replace with empty cash box using… Show more • Accountable for ensuring 100% accuracy rate in counting, sorting, strapping, racking, transporting, and recording of all funds.• Oversees the completion of daily drops and counts to ensure compliance with State, Federal gaming, cash handling regulations, and internal controls.• Monitors count rooms for effective performance and efficient reporting as well as Researching and resolving all discrepancies.• Removes cash boxes from a slot machine, and replace with empty cash box using procedures within Internal Controls, and Maine State Gaming Regulations.• Prepares 5 various cash box reports, including stiff sheets, transfer sheets, audit fills, and credit slips obtained from the counting of the cash boxes.• Transports the verified tickets/currency to the Main Bank and ticket storage area within Internal Controls and Maine State Gaming Regulations.• Counts and packs currency into predetermined amounts for later use by the Cashiers' Cage or the deposit. Show less

• Adhered to guidelines and established regulation as governed by the Securities Exchange Commission and FINRA.• Collaborated with payroll, managing financial records, deposits, garnishments, and distributions to maintain compliance.• Responded to internal and external inquiries via the telephone, fax, email, and case management system.• Maintained relationships with internal and external customers.• Answered questions regarding compensation including but not limited to… Show more • Adhered to guidelines and established regulation as governed by the Securities Exchange Commission and FINRA.• Collaborated with payroll, managing financial records, deposits, garnishments, and distributions to maintain compliance.• Responded to internal and external inquiries via the telephone, fax, email, and case management system.• Maintained relationships with internal and external customers.• Answered questions regarding compensation including but not limited to resolving holds, verifying payout amounts and dates, and adhering to advance and payroll procedures.• Worked with Reps, and Sponsor companies as needed to help resolve issues. Show less

• Supervised and trained 6 other clerks while maintaining their schedule, performing their job tasks, and provide quality service to all customers.• Maintained files and documents as part of record-keeping in support cross-functional CMS groups by scanning, archiving, and filing all documents timely and accurately.• Coordinated with payroll coordinators, and management to review, and obtain supervisory approval of timecards in Kronos or hard copy signatures to validate data entry and… Show more • Supervised and trained 6 other clerks while maintaining their schedule, performing their job tasks, and provide quality service to all customers.• Maintained files and documents as part of record-keeping in support cross-functional CMS groups by scanning, archiving, and filing all documents timely and accurately.• Coordinated with payroll coordinators, and management to review, and obtain supervisory approval of timecards in Kronos or hard copy signatures to validate data entry and accurate payment of wages.• Provided general information both in person and by phone to inquiries regarding the program or policy of the office.• Created tickets for customers calling CMS, and strived to assist the customer with first call resolution either themselves or by escalating the call to a Specialist.• Managed workload and complete tasks in timely fashion increasing efficiency of the workflow by 15%.• Offered excellent customer service to 250+ personnel while contributing to the efficient operation of a fast-paced office. Show less

• Worked closely with dispatchers to resolve problems and coordinate the efficient daily operation of the railroad.• Streamlined the work process by reporting on daily scheduling and department status to managers.• Ensured that all Crew Dispatchers are working safely, efficiently, and effectively as per plan to meet operational requirements.• Conducted daily job briefings with Crew Dispatchers, ensured manpower availability, operating conditions, and job requirements are effectively… Show more • Worked closely with dispatchers to resolve problems and coordinate the efficient daily operation of the railroad.• Streamlined the work process by reporting on daily scheduling and department status to managers.• Ensured that all Crew Dispatchers are working safely, efficiently, and effectively as per plan to meet operational requirements.• Conducted daily job briefings with Crew Dispatchers, ensured manpower availability, operating conditions, and job requirements are effectively communicated with staff.• Confirmed manpower availability reports are reviewed, and deemed accurate before releasing on behalf of the Crew Management Center.• Collaborated with floor managers, chief train dispatchers, and train masters in multiple train yards on-time operation of all trains. Show less

• Transported train and engine crews safely to and from designated areas. • Ordered supplies, distributed supplies to train and engine crews, supply and load printer paper and ribbons, post bulletins.• Completed and distributed monthly reports, and assisted in the upkeep of vehicles. • Adhered to Union Pacific’s operation standards for safety. • Cooperated and worked with a team of 25-50 co-workers, and managers to effectively process the workload. • Received utility… Show more • Transported train and engine crews safely to and from designated areas. • Ordered supplies, distributed supplies to train and engine crews, supply and load printer paper and ribbons, post bulletins.• Completed and distributed monthly reports, and assisted in the upkeep of vehicles. • Adhered to Union Pacific’s operation standards for safety. • Cooperated and worked with a team of 25-50 co-workers, and managers to effectively process the workload. • Received utility revenue, recorded and balanced daily utility payments, posted and filed non-utility revenue, making daily banking.• Accountable for tracking supply usage, and ordering to ensure the unit had the proper number of materials to work with. Show less

• Reconciled daily revenues of $150,000+, Prepared reports of daily transactions and submitted them to the Main Office.• Processed all clients promptly and completely, with special care directed to accuracy, confidentiality, and totality of information.• Kept records of customer interactions or transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.• Referred unresolved customer grievances to designated departments for further… Show more • Reconciled daily revenues of $150,000+, Prepared reports of daily transactions and submitted them to the Main Office.• Processed all clients promptly and completely, with special care directed to accuracy, confidentiality, and totality of information.• Kept records of customer interactions or transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.• Referred unresolved customer grievances to designated departments for further investigation.• Assisted administrative manager in setting appointments, office routines, and file maintenance.• Provided information and documentation needed, and cost estimates for titling for dealers and state vouchers, registering and licensing motor vehicles.• Checked computer records and documentation for overpayments/issue refunds by Verifying date paid and which party paid in error. • Verified foreclosure number and obtained file for decrees determined the status of court fees, the number of years classified as in decree, and calculated the remaining liability.• Reviewed information to determine if bankruptcy has been filed, received payments and assured that statements and payments were properly recorded with bankruptcy notations.• Contacted Assessor's department to obtain the amount due in the case of an Acceleration by Creating Tax Statement, list and identified pertinent information, make copies, and forward statement for authorization. Show less

• Ensure efficient and thorough supervision and operations for the Wal-Mart check-outs, Customer Service, Door Greeters, Parking Lot Attendants and other departments as requested. • Make and receive change for cashiers, train, and aid in transactions, ensure that Federal and Local guidelines are in accordance with alcohol sales, tobacco sales, and monetary transfers. Serve as an initial point of contact via customer or cashier. • Ensure the safety of Wal-Mart Associates and guests.… Show more • Ensure efficient and thorough supervision and operations for the Wal-Mart check-outs, Customer Service, Door Greeters, Parking Lot Attendants and other departments as requested. • Make and receive change for cashiers, train, and aid in transactions, ensure that Federal and Local guidelines are in accordance with alcohol sales, tobacco sales, and monetary transfers. Serve as an initial point of contact via customer or cashier. • Ensure the safety of Wal-Mart Associates and guests. • Maintain and balance the Customer Serv. Supervisor podium.• Maintain knowledge and Computer Base learning Modules. • Follow policy and procedure for returns, exchanges, credit and or price adjustment. • Perform audits as required. Show less