Lee Hearn Email & Phone Number

Shreveport, Louisiana Area

▪ Pocket Life: Rate Calculator and Premium Collections: Waterfall; served as Subject Matter Expert for this Home Services life insurance company; developed Android app for 120 insurance agents to create sales quotas and collect $1.5 million in policy premium payments annually.▪ For above project, defined training audiences, developed training artifacts including user manual and “How to” videos, and delivered end-user training sessions.▪ Provided weekly status reports to… Show more ▪ Pocket Life: Rate Calculator and Premium Collections: Waterfall; served as Subject Matter Expert for this Home Services life insurance company; developed Android app for 120 insurance agents to create sales quotas and collect $1.5 million in policy premium payments annually.▪ For above project, defined training audiences, developed training artifacts including user manual and “How to” videos, and delivered end-user training sessions.▪ Provided weekly status reports to internal stakeholders, evaluated the suitability of various software solutions, and provided device recommendations.▪ State National Fire - Rate Calculator and Policy Management: Waterfall; a six-month project to transition a subsidiary company from a third-party administrator to an in-house underwriting team.▪ Transitioned from a legacy underwriting system to a third-party underwriting package for 50-plus insurance agents; deconstructed functionality and defined requirements to transition to an external COTS package.▪ Participated in vendor presentations, assessed product suitability, provided package recommendations, and assisted with data migration, product configuration, and end-user training.▪ Pocket KLIC - Rate Calculator and Premium Collections: Enhanced and maintained am MS Windows app for insurance agents to create product quotes and collect policy premium payments.▪ Responsible for entire SDLC for maintenance, enhancements, and end-user support of a custom life insurance app for 120 sales agents. Show less

I have worked on several Android side projects. I released a speech timing app that is designed for Android tablets.

▪ Iterative: Developed software solution to manage purchasing, inventory, and sales for a sawmill with $20 million in revenue; a four-year, $1 million project, which continues to provide client with competitive edge.▪ Agile: Led the creation and management of the Consulting Divisions’ support team, and provided timely, accurate, and cost-effective support to more than 15 internal and external clients.▪ For above project, developed system of metrics to measure and track the… Show more ▪ Iterative: Developed software solution to manage purchasing, inventory, and sales for a sawmill with $20 million in revenue; a four-year, $1 million project, which continues to provide client with competitive edge.▪ Agile: Led the creation and management of the Consulting Divisions’ support team, and provided timely, accurate, and cost-effective support to more than 15 internal and external clients.▪ For above project, developed system of metrics to measure and track the effectiveness of the support team, and was responsible for the ensure SDLC for maintenance, enhancements, and end-user support.▪ Third project was to enhance and maintain a PDA-based life insurance app, which sales agents used to sell insurance policies and collect policy payments.▪ Provided recommendations during device selection process, and delivered presentations on new features, gathered feedback and enhancement suggestions at stakeholder meetings and client training seminars. Show less

• Team Lead for maintenance and support of an Order Entry system used by CSRs to collect marketing data and ship product samples to prospective customers.• Maintained and supported a shipping and storage system used to maintain product inventories and fulfill customer orders.• Maintained and supported all operational aspects of the IBM mainframe.

Dallas, Tx

• Designed, developed and implemented the installation and customization of a Payroll system for over 4000 employees.Designed, developed and implemented the installation and customization of a Time and Attendance system for over 4000 employees.• Designed, developed and implemented a software interface between the Payroll and Time and Attendance systems. This interface calculates production-based pay for more than 3000 employees across multiple compensation plans.• Responsible for… Show more • Designed, developed and implemented the installation and customization of a Payroll system for over 4000 employees.Designed, developed and implemented the installation and customization of a Time and Attendance system for over 4000 employees.• Designed, developed and implemented a software interface between the Payroll and Time and Attendance systems. This interface calculates production-based pay for more than 3000 employees across multiple compensation plans.• Responsible for customization, implementation and user training of a Time and Attendance system. Show less

• Designed, developed and implemented major enhancements to the firm’s Conflict of Interest system.Developed the user manual for the Conflict of Interest system and supported the training of 300 end-users in five cities.• Responsible for the entire software development life cycle of a custom Accounting and Billing system.• Responsible for maintenance and support of data collection systems that passed billing data to the mainframe.• Maintained and supported all operational… Show more • Designed, developed and implemented major enhancements to the firm’s Conflict of Interest system.Developed the user manual for the Conflict of Interest system and supported the training of 300 end-users in five cities.• Responsible for the entire software development life cycle of a custom Accounting and Billing system.• Responsible for maintenance and support of data collection systems that passed billing data to the mainframe.• Maintained and supported all operational aspects of the IBM mainframe. Show less

• Designed, developed and implemented the migration of the Payroll, and Accounting and Fixed Assets systems to an IBM Mainframe.• Gathered, evaluated and incorporated user feedback into subsequent releases of the Accounting and Fixed Assets system.• Responsible for the entire software development life cycle of the Accounting and Fixed Assets system.• Created end-user documentation for the Accounting and Fixed Assets systems.• Created and delivered a presentation to over 40… Show more • Designed, developed and implemented the migration of the Payroll, and Accounting and Fixed Assets systems to an IBM Mainframe.• Gathered, evaluated and incorporated user feedback into subsequent releases of the Accounting and Fixed Assets system.• Responsible for the entire software development life cycle of the Accounting and Fixed Assets system.• Created end-user documentation for the Accounting and Fixed Assets systems.• Created and delivered a presentation to over 40 clients at the Annual Symposium. Show less