Inside Sales And Operations Coordinator
Current• Direct interaction via phone and email to end users in a professional manner.• Answer inbound phone calls and email requests.• Frequent use of Quickbooks/Fishbowl Manufacturing Software for many job functions.• Gathering customer requirements and recommending appropriate products.• Writing standard & custom quotes in Quickbooks/Fishbowl Manufacturing and delivering to customers.• Assisting with customer purchase order placement, credit card processing and order receipt tasks.• Review and back end processing of orders, generation of manufacture and work orders for production.• Assistance with procurement and inventory management to ensure smooth production workflow.• Active schedule management for production orders.• Assisting with prioritization and tracking of all active production orders.• Processing orders through Quickbooks/Fishbowl system and assisting with software inventory assembly builds.• BOM entry, adjustment and overall management within manufacturing software coordinated with production staff.• Facilitating customer requests for information such as sales, marketing, technical or support materials.• Creating Standard Work Instruction and related documents for operations activities.• Development of processes and procedures for inside sales and operations• Other related duties as needed.
