Lee Kackley Email & Phone Number

Mckinney, Texas, United States

Mckinney, Texas, United States

Plano, Texas, United States

Managing Nokia to Samsung swaps for Verizon

Plano, Texas

Richardson, Texas

Richardson, Texas

Full life cycle Management of implementation of Sonus SBC 5k-9k networks. Responsible for planning, scheduling, and controlling of project activities to meet objectives, Track performance, cost, and time goals while maintaining project scope.Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans.

Full life cycle Management of implementation of Cisco network and construction of BNSF network, voice and data. Working with end user on network issues and project life cycle. Perform daily calls with end user for resolution and product ordering and shipping. Creating Incident, Change order, work order management. Product. Vendor meet, resource scheduling.

Full life cycle Management of implementation and construction of Wireless network for Lackland AFB and FT. Sam Houston in San Antonio Texas, by Performing site walks, IDRs, PAWs and heat maps for infrastructure to base implementation. Lead daily customer conference calls and onsite meetings regarding budgets, forecasts, deadlines and lessons learned..

Plano Texas

Led 20 field teams in installation and maintenance of UMTS, Wireless IP / UNIX / Moshell platforms for AT & T & T-Mobile. Responsible for Method of Procedures (MOP) and performed Disaster recovery during outages, national and regional presentations for product rollout, daily customer conference calls, onsite meetings regarding budgets, forecasts, deadlines.

• Upgrade Team Lead Led a team that performed daily audits and executed and tested upgrades for the Spatial system SUN workstations usingGUI and MMI interface.
• Wrote Method of Procedures (MOP) and performed Disaster recovery during outages and performance audits
• Developed Standard Operating Procedures (SOP) for customer
• Performed and tested in LAB all MOP and SOP processes
• Developed Facility compatibility between customer infrastructure and Spatial
• Performed daily Maintenance and trouble-shooting ACCOMPLISHMENTS: Promoted to team lead of New partitioning development within 3 months of hire Two achievement awards for customer support Increased profit margin 25%.

• Supported customer with daily support and outages on the Nortel Wireless Networks
• Single Point of Contact (SPOC) for all U.S.GSM networks
• Performed Cisco translations for customer routers
• Performed network upgrades for AT&T networks
• Ran statistical data for all Network elements in T-Mobile U.S. customers
• Performed Network Compatibility Quality Audits for AT&T and T-Mobile U.S. customers

PBX - adds and moves, Telco Interface, Software and Hardware support, cablingMaintained one Northern Telecom DMS 100 Digital switch, NOC SupportSecurity and maintenance of Cisco routers, Facility Management and OperationsMaintained 2 4500 Nortel OMCR’s and 40+ Nortel BSC’s, 40+

Switch Manager – Dallas, TXDMS 100/250 GSM 08 – 10 PCS1900 / Nortel OMCR / Nortel BSSMaintained 2 Northern Telecom DMS 100/250 Digital switchSecurity and maintenance of Cisco routers, Network ComponentsMaintained 11 employees, PBX, infrastructure, build outs,Switch Manager for Network Operations of Telco, IT InfrastructureLevel III Lead / Supervisor –.

Level II Lead TechnicianDMS 100/250 GSM 05-07 PCS1900 / Nokia OMCR2000 / Nokia BSSMaintained 1 Northern Telecom DMS 100/250 Digital switchSecurity and maintenance of Cisco routersMaintained 1 Nokia OMCR2000 and 1 Nokia DX200 BSSMaintained build of the NSS and BSS for the Des Moines, IA MTA