Lee Kackley Email & Phone Number

Mckinney, Texas, United States

Mckinney, Texas, United States

Plano, Texas, United States

Managing Nokia to Samsung swaps for Verizon

Plano, Texas

Richardson, Texas

Richardson, Texas

Full life cycle Management of implementation of Sonus SBC 5k-9k networks. Responsible for planning, scheduling, and controlling of project activities to meet objectives, Track performance, cost, and time goals while maintaining project scope.Develop project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans and allocation of available resources, Identify and schedule project deliverables, milestones, and required tasksCoordinate activities to ensure project progresses on schedule and within budget, Track and resolve project issues/risksResponsible for creating and managing project budgets. Interact with leadership to help set project direction and determine project prioritization. Work collaboratively with customer and user groups, technical leads, development resources, engineers and architects, and external project teams. Provide project status reports per the information needs of the stakeholders.

Full life cycle Management of implementation of Cisco network and construction of BNSF network, voice and data. Working with end user on network issues and project life cycle. Perform daily calls with end user for resolution and product ordering and shipping. Creating Incident, Change order, work order management. Product. Vendor meet, resource scheduling, conference calls to schedule new builds, change requests and outages. Maintain and control all escalations through Remedy, Spectrum, and Event Viewer. Work with FAA and FCC for tower lighting and regulations.

Full life cycle Management of implementation and construction of Wireless network for Lackland AFB and FT. Sam Houston in San Antonio Texas, by Performing site walks, IDRs, PAWs and heat maps for infrastructure to base implementation. Lead daily customer conference calls and onsite meetings regarding budgets, forecasts, deadlines and lessons learned. Developed forecasts, equipment requirements, processes, and scheduling of teams for simultaneous installations. Vendor meet, resource scheduling, conference calls to schedule new builds, change requests and outages

Plano Texas

Led 20 field teams in installation and maintenance of UMTS, Wireless IP / UNIX / Moshell platforms for AT & T & T-Mobile. Responsible for Method of Procedures (MOP) and performed Disaster recovery during outages, national and regional presentations for product rollout, daily customer conference calls, onsite meetings regarding budgets, forecasts, deadlines and lessons learned. Also responsible for NOC training, forecasts, equipment requirements, processes, and scheduling of teams for simultaneous projects, trained teams on processes, MOP’s, installation, quality assurance and retraining for lessons learned.ACCOMPLISHMENTS: Completed national rollout project under budget and 3 months early due to team effort to streamline processes Multiple achievement awards for outstanding performance 10,000+ customer Network touches with no outages Selected to Tiger team as lead saved company 25 million in customer fallback fee Eastern US market lead Saved company 4 million FCC fine with stream lined outage recovery procedure

Upgrade Team Lead Led a team that performed daily audits and executed and tested upgrades for the Spatial system SUN workstations usingGUI and MMI interface. • Wrote Method of Procedures (MOP) and performed Disaster recovery during outages and performance audits • Developed Standard Operating Procedures (SOP) for customer• Performed and tested in LAB all MOP and SOP processes• Developed Facility compatibility between customer infrastructure and Spatial• Performed daily Maintenance and trouble-shooting ACCOMPLISHMENTS: Promoted to team lead of New partitioning development within 3 months of hire Two achievement awards for customer support Increased profit margin 25% with aggressive upgrade processes

Supported customer with daily support and outages on the Nortel Wireless Networks• Single Point of Contact (SPOC) for all U.S.GSM networks• Performed Cisco translations for customer routers• Performed network upgrades for AT&T networks• Ran statistical data for all Network elements in T-Mobile U.S. customers• Performed Network Compatibility Quality Audits for AT&T and T-Mobile U.S. customers• Developed facility management processes for equipment placement • Logistics for delivered and removed equipmentACCOMPLISHMENTS: Personally requested by AT&T and T-Mobile to work their account Achievement award for perfect record after 5000 touches of customer network Saved company 30% in network outage fees with streamlined MOP and SOP

PBX - adds and moves, Telco Interface, Software and Hardware support, cablingMaintained one Northern Telecom DMS 100 Digital switch, NOC SupportSecurity and maintenance of Cisco routers, Facility Management and OperationsMaintained 2 4500 Nortel OMCR’s and 40+ Nortel BSC’s, 40+

Switch Manager – Dallas, TXDMS 100/250 GSM 08 – 10 PCS1900 / Nortel OMCR / Nortel BSSMaintained 2 Northern Telecom DMS 100/250 Digital switchSecurity and maintenance of Cisco routers, Network ComponentsMaintained 11 employees, PBX, infrastructure, build outs,Switch Manager for Network Operations of Telco, IT InfrastructureLevel III Lead / Supervisor – Austin – San Antonio, TXDMS 100/250 GSM 08 – 10 PCS1900 / Nortel OMCR / Nortel BSSMaintained 2 Northern Telecom DMS 100/250 Digital switchSecurity and maintenance of Cisco routersMaintained 2 4000 Nortel OMCR’s and 14 Nortel BSC’s, 17 TCU’sLead Technician for build of the NSS, BSS, VMS, Daccs, STP’sPBX- adds and moves, Telco Interface, Software and Hardware support, cabling

Level II Lead TechnicianDMS 100/250 GSM 05-07 PCS1900 / Nokia OMCR2000 / Nokia BSSMaintained 1 Northern Telecom DMS 100/250 Digital switchSecurity and maintenance of Cisco routersMaintained 1 Nokia OMCR2000 and 1 Nokia DX200 BSSMaintained build of the NSS and BSS for the Des Moines, IA MTA