Manage 12-person team of global program managers, IT leads of Software Engineering and QA.Relationship manager to Manufacturing, Mfg Eng, R&D, Quality & Reliability.Deliver mission-critical software solutions to enable retooling of global manufacturing for new product & process.Enabling business goals of driving down: product cost, support cost and R&D innovation cycle time, while driving up: throughput, yield and product performance.

• Aligned $6MM Portfolio of Capital Projects with Corporate Strategic Initiatives • MIS Relationship Manager to E-Staff (CIO, CTO, SVP of Global Ops)• Managing team of 5 Solution Analysts & Project Managers as direct reports

• • As MES Operations Change Manager & Problem Investigation (PBI) Coordinator: o Increased Change Request (CR) Throughput 100% by coordinating global team, o Established Service Level Agreements and led team to exceed SLAs, o Created ITIL-based CR prioritization model & established MIS change dashboard, o Drove Customer-Focused Value delivery through VOC Steering Meetings for global sites,o Spearheaded numerous problem investigations, expedited global team’s PBI process & established model PBI reports used by MES and other teams,o Executive presentations to CIO for global change mgt & problem investigations.• As Project Manager:o Eliminated #1 Customer Complaint: Achieved Zero complaints within 2 quarters, through cross-functional prevention projects delivered on aggressive timeline.o Led CTQ Finished Goods Validations for SAP implementation.o Achieved business rule alignment & app mobility by managing re-architecting of key legacy apps to SOA.• As Leader for Multifunctional Operations Teams:o Reduced New Part Introduction time by 50%: engaging multidiscipline team across the enterprise to streamline workflow.o Coordinated Investigations to Assess and Handle: Inventory Discrepancies, Product Quality Issues, and Critical Infrastructure Migrations.• As MES Supervisor:o Strengthened high-performance customer-focused team by coaching, mentoring and culturally integrating 4 Analysts & 2 interns.

• Led 20-person teams across the organization as program & project mgr for plant mgr. Secured sponsorship of directors for multiple program phases, and supported programs through VP approval. • Tapped as principal SME consultant on systems reliability & support strategy for business continuity planning on new $40MM plant expansion. • Reduced system failure downtime 75%, thus adding 5% effective site capacity, while reducing support resources by 85% and TCO by 60%.• Successfully migrated sites off custom MES and visualization systems onto standard systems. • Slashed cost and timeline for a vendor new product from $603K to $230K and from 18 to 8 mos through value engineering & Product Mgt methods. • Championed and standardized on innovative high-reliability OPC system interface architecture: Invited to present success story as a case study at industry conference. • Proactively created application security profile model to prevent project gridlock and to achieve alignment between IT Security, 3rd party application vendors and project mgt.

Lead site-critical systems migration strategy, deployment and support. • Chartered by QC Mgr of $1.3B Division to convey vision of product quality visualization across supply chain as master Powerpoint diagrammer and presenter. • Implement high-availability mission-critical systems on WTS platform.• Site-Critical Support: Designed & implemented 7x24 local/remote site support strategy which dramatically surpassed baseline reliability metrics of MTBF, guaranteed response times & recovery. • Developed & presented project business cases & ROIs for mgt approval, & dashboards to provide continuous visibility of status. Translated Voice of Customer to IS vision & functional rqmts. • Master documenter & trainer of cross-functional teams.

Project Mgr for Software analysis, design, development and documentation for multiple HMI, MES & mfg applications. • Integrated multiple site process supervisory systems with reporting, corporate MES apps, & SQL DBs.• Achieved revolutionary leap in risk reduction, disaster prevention & recovery. • Managed Y2K contingency planning process.• Mission-critical infrastructure: Spearheaded retirement of multiple “burning platform” systems to avert catastrophic business impact. • Hardware & software installation: Built servers and PCs, installed, configured, administered & supported distributed SQL DB servers & multiple client/server applications, setup server-to-server backbone, troubleshooting of LANs & comm devices..

President: Consulting Mfg Engineer/Project Mgr.Applied physical science knowledge and mechanical engineering background to lay out process equipment for an array of 3M Company mfg facilities, working with a range of individuals and other consulting firms to solve site challenges with: High-pressure piping, pumps, tanks, fans, stacks, unloading, support stands/fixtures, and govt. regulatory compliance. Construction designated rep: confined entry, tank removal, respirator, firefighting, spill cleanup.

Extreme Material Handling, Process Improvement & Machine Design • Solved “unsolvable” challenges of extreme material handling: high viscosity resins, powders, temp. sensitive processes.• Designed innovative machines (qualifying for Record of Invention): product recovery without breaking line, recessless inline viscometer, recessless coating flow applicator still used in multiple plants.• Completed projects on time through planning and management, detailed cost estimating & tracking.• Custom fabrication design, CAD, order, layout, supervise install and testing of mfg and material handling systems.• Successfully tackled: High pressure pumping, auto viscosity measurement and control, process temperature control, effluent pH control, product recovery systems, web handling, process piping, vessels and mix tanks, machine design, batch & continuous mixing, CIP, and environmental regulatory compliance.

Managed project from requirements definition through site delivery to US Govt agency (NIST) of advanced surface analysis nanoprobe.Technical instructor, awarded for outstanding contributions to Continuous Quality Improvement Education. Chair of Computer-Aided Software Engineering (CASE) tools regional users' group.

built & supervised 9-person team integrating systems on aggressive timeline to deliver world's first demo of live weather processing workstation at a world conference. Established distributed software architecture for large scale app: mainframe, workstations & PCs,Led industry search and selection of hardware and software platforms for high-performance graphics.Delivered technical pre-sales presentations to executives from international government agencies.Defined project requirements, specs, resources, work breakdown structure, & managed projects to on-time completion.Team building and staffing: interviewed, hired and supervised contract IT engineers, and coordinated them as part of a matrixed team, together with corporate engineering resources.

Lead designer and integration team leader for a PC-based image processing workstation product.