Lee Kimrey Email & Phone Number

Orlando, Fl, Us

Orlando, Florida, United States

DC3 Cyber Training Academy ContractCurrently hold CAC & Clearance (Information available upon request.)Instruct multiple concurrent online courses averaging 45 students using the Blackboard LMS and virtual machine gateway through screen sharing, phone and email. Courses include Linux Essentials, Intro to Networking & Computer Hardware, Log Analysis, NMAP, OpenVAS, Managing a Cyber Investigation Unit, Introduction to Cyber Investigations, and EnCase.Linux SME.Assist in the QA, development, and continual improvement of online courses, training materials, and virtual machine configurations for optimal student learning.Solve troubleshooting tickets using the Jira ticketing system from the helpdesk, registrar and students.

Orlando, Florida, United States

DC3 Cyber Training Academy ContractCurrently hold CAC & Clearance (Information available upon request.)Instruct multiple concurrent online courses averaging 30 students using the Blackboard LMS and virtual machine gateway through screen sharing, phone and email. Courses include Linux Essentials, Intro to Networking & Computer Hardware, Log Analysis, NMAP, OpenVAS, Managing a Cyber Investigation Unit, Introduction to Cyber Investigations, and EnCase.Linux SME.Assist in the QA, development, and continual improvement of online courses, training materials, and virtual machine configurations for optimal student learning.Solve troubleshooting tickets using the Jira ticketing system from the helpdesk, registrar and students.

DC3 Cyber Training Academy ContractInstruct multiple concurrent online courses averaging 25 students using the Moodle open-source learning platform and Guacamole remote desktop gateway through screen sharing, phone and email. Selected to personally instruct high ranking military personnel who exhibited challenging circumstances and required dedicated learning resources.Assist in the QA, development, and continual improvement of online courses, training materials, and virtual machine configurations for optimal student learning.Solve troubleshooting tickets using the Jira ticketing system from the helpdesk, registrar and students.

Orlando, Florida Area

Managed 100+ production desktops/laptops running Windows 7/10, macOS, and Linux operating systems, Large Format Printers, and cutting machines.Administered all Dell 12th and 13th gen servers using Windows Server RDP, Powershell, Dell OpenManage Essentials and iDrac.Created and audited local security policies using Watchguard Dimension and Kaspersky Security Center.

Orlando, Florida Area

Escalation point for Tier I/II/Upgrades/Professional Services technicians for all software, hardware, and customer service related issues relating to our companies Time & Attendance software, Accu-Time and Schlage biometric time clocks, Voxeo IVR deployments, Windows based operating systems, server environments, and SQL versions.Created functional virtual server environments to restore complex client application configurations and SQL databases locally for troubleshooting, bug replication, pre-deployment upgrade testing, QA, and optimization.Trainer for new technicians. Developed a in-depth training curriculum, virtualized environments, visual aids, time clock hardware labs, and continual training seminars.Administered the Wiki to foster and maintain information vital to the troubleshooting and configuration of multiple clients across varied teams.

Orlando, Florida Area

Assisted Front Desk Cast Members and Management with issues regarding reservation and concierge software developed in-house. (DPMS & LILO) Utilized the Microsoft Office software suite to calculate statistical data relating to operating efficiency, generate reports to satisfy business requirements, and aid management with training presentations. Disney Certified Trainer, responsible for on the job training of new hires, transfers and college interns.Piloted the Disney's Magical Express program.

Diploma

Education record

Activities and Societies: National Honor Society