Angus Lee Email & Phone Number

Scarborough, On

Hong Kong Sar

Support and Testing EngineerOfficial Receiver's Office• Developed and maintained web applications using Java, React, HTML, JavaScript, CSS, Maven, and Gradle.• Addressed and resolved ad-hoc issues reported by users while providing scheduled support.• Enhanced security by updating the “iAM Smart” API to strengthen connections with third parties.• Conducted unit testing, system integration testing (SIT), and created test cases for user acceptance testing (UAT).

Hong Kong, Hong Kong Sar

Software Developer & Support EngineeringE-commerce Project• Developed Java applications using SAP Hybris, REST-API, Javascript, SAP PI, and SAP HANA database to enhance the e-commerce platform.• Utilized the Scrum framework to prioritize tasks and meet deadlines effectively.• Increased sales by 10-15% by designing and coding a new payment handling system for Octopus.• Provided exceptional support, reduced user issues and improved experiences by 20-30% through the implementation of new monitoring jobs and handling methods.Automation Testing DeveloperSwire Group• Developed Java applications using Appium tools to perform automation testing on iOS and Android platforms.• Managed evolving requirements and consistently delivered tasks within given timeframes.• Achieved a remarkable 50% reduction in manual testing resources by researching, designing, coding, and deploying a mobile app automation testing program.Software DeveloperOfficial Receiver's Office• Developed Java-based web applications using Spring Boot, Thymeleaf, and Oracle Database.• Implemented the Scrum framework to ensure efficient development processes.• Streamlined processes and enhanced user interfaces by developing diverse functions for the web application.

Toronto, Ontario, Canada

• Efficiently managed multiple production tasks simultaneously in a high-speed environment.• Collaborated closely with team members to ensure smooth, error-free production processes.• Independently operated compression machines and mixers, ensuring precise and consistent results.• Promptly reported errors or issues with product or food materials to the supervisor for swift resolution.• Conducted quality checks to verify that products met all production specifications and standards.

Hong Kong

• Managed over 50 customer interactions daily, delivering personalized and courteous service to boost customer satisfaction and retention.• Applied extensive knowledge of university course details, locations, and application procedures to provide accurate and timely responses to inquiries.• Utilized Microsoft Word, Outlook, and Excel to handle requests from various school departments and meticulously record customer interactions for data analysis.• Contributed as an event volunteer, assisting with visitor inquiries and providing support to ensure a positive experience.

Hong Kong, Hong Kong Sar

• Utilized an uncommon programming language to work in an unsupervised environment.• Collected diverse user requirements and devised an optimal solution that incorporates the best features.• Improved search performance by 20% and expanded search coverage by redesigning the database schema and optimizing queries.• Reduced daily report generation time by 90% through enhanced search coverage and implemented new report settings.

Hong Kong

• Resolved complex database system issues by identifying existing errors and bugs, resulting in an 80-90% reduction in processing errors.• Analyzed user expectations and identified areas for improvement, adopting a user-centric approach.

Bachelor Of Engineering - Be, Computer Science

Computer Science

It was an exchange program (Period September 2019 to January 2020)

Associate'S Degree, Information Technology, 3.57