Product manager by day while moonlighting as Maltipoo dad to Thunder and husband to my brilliant wife Ellen. My career started in hospitality at the San Francisco Airport Marriott as a restaurant manager. It was the perfect fit as I would say I'm a bit extroverted and social. Sadly, the industry can be quite grueling and sometimes a change is needed. Who'd have thought I'd transition to product development just four years later? Since leaving the hotel industry I've worked developing websites for people attending large events to register and book hotel rooms. If you've ever attended a large conference where you stay at a hotel then get a badge and backpack at the event venue, you probably signed up and booked your hotel through a website produced by a company like mine. Since my start in 2010 and after the great recession of 2008 the events industry was officially back, and thriving. Fast forward to 2020, nobody could have fully understood or predicted how the pandemic could have impacted our industry. It was full-on doom and gloom. As everything unfolded we discovered a unique opportunity to create a partnership with a development shop out of the Pacific Northwest with an joint objective of retiring our legacy registration applications and building a brand new platform. I was assigned to lead the execution of the design, implementation, testing, and deployment of this new platform. Three years later we are now successfully onboarding our existing and new customers which the results I take great pride in.Through this process over the last three years I like to reflect on what I've found to be most fulfilling.- I was and continue to be blessed to have complete creative freedom in designing our applications which are built entirely from scratch. - I've had a management team that has instilled trust in me to make critical decisions with limited oversight.- Everything I've done and continue to do in my current role is tangible. Almost everything I produce through the requirements, development, testing, and deployment phases are used by actual real end users.Albeit I spend the majority of my time looking through a wide scope across our entire set of products, I always love and never hesitate to dive into any problem no matter how granular. That feeling of when you successfully reverse problem solve a nasty bug and give that little fist pump will never get old. My wife Ellen never ceases to poke a bit of fun when this happens.
Listed skills include Hospitality, Customer Service, Event Management, Management, and 17 others.
