My expertise in diagnosing and servicing OEM computer hardware from leading vendors like Dell, IBM, and HP, as well as my adeptness in IT helpdesk support. My education from Multimedia University, with a focus on Security Technology, solidifies my foundation in IT infrastructure.Within my role, I synergize my technical competencies with strong communication skills to troubleshoot end-user issues effectively. I'm committed to excelling in IT infrastructure engineering and support, leveraging my hands-on experience and academic insights to resolve real-world IT challenges.
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Field EngineerSitaSingapore -
Field EngineerInfinity Cybersec Pte Ltd May 2024 - Aug 2024Singapore-service and replace OEM computer hardware from major vendors such as Dell, IBM, HP-Analyzes, diagnoses, troubleshoots and repairs hardwareProvide comprehensive technical support for desktop/laptop computers, printers, and smartphones.• Diagnose and resolve technical issues related to hardware, network, and software (e.g., Microsoft Office, emails).• Set up VPN, network mapping, troubleshoot servers (ESXi, Lenovo Xclarity, BIOS).• Manage Active Directory, M365 portal administration, IP addressing, DHCP, and DNS configurations.• Utilize Jira for efficient helpdesk ticket management, tracking, and problem resolution.• Experience with Windows Servers, routers, and network switches.-it helpdesk support assist end user on VPN, active directory, VPN, devices issues -
Infrastructure Engineer InternPos Malaysia Berhad Jul 2023 - Oct 2023Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaDuring my internship, I had the invaluable opportunity to acquire a wealth of experience and essential skills that I believe will significantly benefit my future career. My role as an infrastructure engineer intern at this esteemed company has afforded me the chance to immerse myself in the world of infrastructure, gaining a comprehensive understanding of its intricacies. What truly sets this experience apart is the fact that I was often called upon to assist other teams within the organization. Whether it was lending a helping hand to the endpoint and admin team or supporting the networking team during their busiest moments, I relished the chance to collaborate across various departments. These past three months have been nothing short of an incredible journey, and I am deeply grateful to Pos Malaysia Berhad for providing me with this precious opportunity to contribute as a member of this remarkable company. -
Internship In Quality AssuranceXeersoft Sdn Bhd Mar 2021 - Jun 20214Th Floor, 4Th Floor, Wisma Selectstar, 303, Jalan Gajah Berang, 75200 Melaka-troubleshoot and find the bug before releasing the product to the customer-communicate with the programmer when some function goes wrong-write the report to save the progress-learn about the HTML web tech
Lee Kok Ting Education Details
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Cgpa 3.5 -
Capture The Flag(Ctf)
Frequently Asked Questions about Lee Kok Ting
What company does Lee Kok Ting work for?
Lee Kok Ting works for Sita
What is Lee Kok Ting's role at the current company?
Lee Kok Ting's current role is Field Engineer.
What schools did Lee Kok Ting attend?
Lee Kok Ting attended Multimedia University, Multimedia University, Multimedia University.
Who are Lee Kok Ting's colleagues?
Lee Kok Ting's colleagues are Marcial P., Maxime Tomasi, Raphael Ferrari, Thandeka Raps, Brant Venice, Thulani Ngubeni, Stéphane Provost.
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