Entrepreneurial, hands-on leader with a passion for driving operational excellence through the effective use of strategy, process, people and systems.20+ years of professional experience in the retail industry, particularly in areas of retail media, retail operations, pharmacy operations, warehouse logistics, customer loyalty, strategic planning, process improvements and technologyProven track record in managing cross-functional initiatives to support business strategies and close performance gaps through designing/improving processes and implementing system changes, and managing changes through people.Industry Application Experience: Salesforce CRM (Marketing Cloud, Sales Cloud), Loyalty Management System, Mobile Application Development, Pharmacy Management System, Flyer Promotions and Print Management, Web Ordering System, Retail Point-of-Sale, Purchase Order Management, Load-to-card consumer offer management system, Warehouse Management System, Interactive Voice Response (IVR) system, Transportation Management System