• Led the continuous development of a best-in-class work force planning, and organizational performance strategy, intervention practice, to drive growth and innovation, strengthen organizational performance and resilience, and continually develop executive capabilities and engagement.• Partnered with senior business leaders to assess organizational design, leadership effectiveness, DEI, coaching, culture, and leadership development needs.• Developed and facilitated necessary materials, content and train-the-trainer sessions as needed to facilitate adoption of initiatives/programs.• Valuated effectiveness of initiatives to create and support behavioral change and adoption.• Created and facilitated company training programs and workshops for partners and leaders.• Evaluated programs and impact to establish meaningful metrics.• Coached senior leaders utilizing Emotional Intelligence assessments.• Facilitated Team Builds and Team Interventions to increase engagement and collaboration. • Individualized Coaching (ICs to Senior Leaders) using EQi 2.0 & 360s.• Identified and supported Employee Resource Group (ERG) leads and new DEI program.• Created and Facilitated Leadership Development programs and Interpersonal-skills workshops.• Created and delivered New Hire Orientation/Onboarding and New People Leader Onboarding.• Supported Cultural-Change and Employee Experience Initiatives.

• Designed, developed, and facilitated interpersonal-skills training, team builds, and individualized coaching utilizing assessments and additional tools.• Created and facilitated Best-In-Class Leadership Development Programs utilizing coaching, mentoring, instructor-led training, digital learning, and blended-learning options. • Leveraged surveys to obtain data from participants, managers, and peers. Analyzed and presented data to senior leadership to demonstrate ROI.

• Primary resource responsible for surveying, developing, managing, and delivering US training curriculum, cultural initiatives, and leadership development and programs.• Utilized EQ, 360s, and MBTI assessments and coaching to foster a growth mindset.• Strategized the expansion of management training and cultural change initiatives.• Created and facilitated Best-In-Class Leadership Development Programs and dozens of interpersonal workshops, utilizing coaching, mentoring, instructor-led training, digital learning, and blended-learning options. • Built relationships and collaborated with senior stakeholders.• Analyzed and presented data to senior leadership to show impact and program value (ROI).• Trained hundreds of offshore employees. • Supported the creation and continued development of Berkadia University, which served 1600+ employees.• Organized 3 Salesforce conferences.• New-hire onboarding.• Managed a team in India.• Train-the-Trainer (U.S. & India).• Partnered with business divisions to define top learning needs, managed the design, and implemented the delivery of key program priorities.• Utilized LMS (SkillSoft, Docebo, Saba, and Absorb) combined with LinkedIn Learning to create, schedule, track learning opportunities, and scale training initiatives.• Facilitated Team Builds and Team Interventions to increase engagement and collaboration. • Individualized Coaching (ICs to Senior Leaders) using EQi 2.0 & 360s.

Collaborated with stakeholders to develop and facilitate training and engagement materials that achieved defined learning outcomes utilizing gap analysis, coaching, interpersonal-skills assessments, feedback, and pulse- check surveys. Created dozens of interpersonal-skills workshops.