Leena Abbi
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Leena Abbi Email & Phone Number

Helpdesk support Analyst @ Tangerine at Tangerine
Location: Mississauga, Ontario, Canada 10 work roles 1 school
1 work email found @cibc.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@cibc.com
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Current company
Role
Helpdesk support Analyst @ Tangerine
Location
Mississauga, Ontario, Canada
Company size

Who is Leena Abbi? Overview

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Quick answer

Leena Abbi is listed as Helpdesk support Analyst @ Tangerine at Tangerine, a company with 1274 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a work email signal at cibc.com and a matched LinkedIn profile for Leena Abbi.

Leena Abbi previously worked as Help Desk Analyst at Tangerine and Incident Response Analyst at Cibc. Leena Abbi holds Computer Programmer, 3.79 from Sheridan Institute Of Technology And Advanced Learning.

Company email context

Email format at Tangerine

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{first}.{last}@cibc.com
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AeroLeads found 1 current-domain work email signal for Leena Abbi. Compare company email patterns before reaching out.

Profile bio

About Leena Abbi

Hi, my name is Leena Abbi. I am an Agile and innovative individual. I always had a passion for technology. Here is a summary of my skills:- Expert in analyzing and decomposing problems into potential technical solutions- Knowledge of security threats and techniques to avoid security breaches- Having the experience to work with an active directory-Have a strong foundation of many different programming languages such as Database Design, Web development UML model case diagrams, and frameworks such as Spring Boot.-Experienced in collaborating closely with the team and taking in team leadership roles, working on various school projects in teams as a team leader. - Ability to use central repositories such as GitHub. - Strong Management, Customer Service, and Time Management skills.-Experience in wireframing, UI development, requirements gathering, software design, and JUnit testing, Active Directory, SCCM, Cisco Finesse.

Listed skills include Systems Analysis, Leadership, Spring Boot, Amazon Web Services, and 39 others.

Current workplace

Leena Abbi's current company

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Tangerine
Tangerine
Helpdesk support Analyst @ Tangerine
toronto, ontario, canada
Website
Employees
1274
AeroLeads page
10 roles

Leena Abbi work experience

A career timeline built from the work history available for this profile.

Help Desk Analyst

Current

Toronto, Ontario, Canada

Aug 2023 - Present

Incident Response Analyst

Toronto, Ontario, Canada

Provided technical support and accountability on core infrastructure services such as network connectivity, systems and applications access, Active Directory, Exchange/O365, SharePoint, Enterprise Mobility.Provided service desk support on incoming help requests from end users in local and remote locations in timely manner assisting with hardware and.

Jun 2022 - Aug 2023

Information Technology Help Desk Technician

Brampton, Ontario, Canada

  • Worked with the ticketing system to ensure that every request was addressed as soon as possible.
  • Answered incoming client calls, triaged the issue, and resolved it remotely.
  • Created/administered Office 365 accounts, installed and supported popular applications, respond to infrastructure and cybersecurity alerts, and troubleshot general IT issues.
  • Prepared new computers for delivery to clients.
Feb 2022 - May 2022

Information Technology Service Desk Support

Mississauga, Ontario, Canada

  • Provided first-level technical support and resolution to all clients in the Corporation via multiple intake sources (ie. Phone, E-mail, Webform)
  • Logged and tracked support calls in a call ticketing system and prioritized and escalated tickets as required to ensure customer satisfaction.
  • Account/Password Administration (Active Directory, enterprise business application such as SAP, Voicemail, etc.)Provided standard software support and troubleshooting for a wide variety of applications including.
  • Provided initial hardware support and troubleshooting for a wide variety of computing devices and peripherals.
  • Kept employees and management updated with respect to the current status of the corporate network and enterprise applications and systems through web postings and e-mail notifications.
  • Identified trends in the support calls and developed knowledge base documentation to address the most often reported problems and issues.
Sep 2021 - Dec 2021

Information Technology Service Desk Support

Mississauga, Ontario, Canada

· Processed voicemail and email requests for support· Logged support calls from clients and entered appropriate data into the Help Desk database· Keep employees and management updated with respect to the current status of the corporate network and enterprise applications and systems through web postings and e-mail notifications· Provided general assistance.

Jan 2021 - Apr 2021

Customer Value Department Manager

Mississauga, Ontario, Canada

  • Provided excellent customer service which increased customer morale
  • Attended customers calls and provided proper and appropriate solutions
  • Developed and trained new employees to ease their transition into the work-life
  • Delegated jobs and expectations to employees while maintaining supervision of all work
Apr 2015 - Apr 2018

Over The Counter Pharmacy Department Manager (Otc Manager)

Mississauga, Ontario, Canada

  • Recorded and added cost/retail and other inventory information when necessary
  • Ensured proper coverage in areas by scheduling associates correctly
  • Planned and executed sales and merchandise plans
Jan 2012 - Jan 2015

Mid Level Manager

Mississauga, Ontario, Canada

  • Maintained 100% index and above on sales budgets
  • Made decisions based on the needs of business and opportunities
  • Listened to Customer complaints, examined returned merchandise, and resolved problems to restore and promote good public relations
May 2010 - Jan 2012

Houseware Department Manager

Mississauga, Ontario, Canada

  • Provided excellent customer service which increased customer morale
  • Attended customers calls and provided proper and appropriate solutionsListened to Customer complaints, examined returned merchandise, and resolved problems to restore and promote good public relations
Apr 2008 - May 2010
Team & coworkers

Colleagues at Tangerine

Other employees you can reach at tangerine.ca. View company contacts for 1274 employees →

1 education record

Leena Abbi education

  • Sheridan Institute Of Technology And Advanced Learning
    Sheridan Institute Of Technology And Advanced Learning
    3.79
FAQ

Frequently asked questions about Leena Abbi

Quick answers generated from the profile data available on this page.

What company does Leena Abbi work for?

Leena Abbi works for Tangerine.

What is Leena Abbi's role at Tangerine?

Leena Abbi is listed as Helpdesk support Analyst @ Tangerine at Tangerine.

What is Leena Abbi's email address?

AeroLeads has found 1 work email signal at @cibc.com for Leena Abbi at Tangerine.

Where is Leena Abbi based?

Leena Abbi is based in Mississauga, Ontario, Canada while working with Tangerine.

What companies has Leena Abbi worked for?

Leena Abbi has worked for Tangerine, Cibc, Bsc Solutions Group Ltd., Trillium Health Partners, and City Of Mississauga.

Who are Leena Abbi's colleagues at Tangerine?

Leena Abbi's colleagues at Tangerine include Behnaz Irani, Lamar Jackson, Stacy Soohyun Cho, Cams, Joseph Pereira, and Andy Truong.

How can I contact Leena Abbi?

You can use AeroLeads to view verified contact signals for Leena Abbi at Tangerine, including work email, phone, and LinkedIn data when available.

What schools did Leena Abbi attend?

Leena Abbi holds Computer Programmer, 3.79 from Sheridan Institute Of Technology And Advanced Learning.

What skills is Leena Abbi known for?

Leena Abbi is listed with skills including Systems Analysis, Leadership, Spring Boot, Amazon Web Services, Linux, Design Patterns, Digital Transformation, and Active Directory.

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