Leena Goh Email and Phone Number

Responsibilities: Monitoring customer cargo (Limestone and Hydrated lime in a jumbo bag) Liaise closely with shipper on cargo readiness before the vessel arrives at loading port. Monitoring loading and unloading progress. E-mailed shipper, owner, and charter with shipping updates. Minimized damage and repair cost through careful management and preventative maintenance. Prepared arrival and departure documents. E-mailed and update daily berthing prospect to… Show more Responsibilities: Monitoring customer cargo (Limestone and Hydrated lime in a jumbo bag) Liaise closely with shipper on cargo readiness before the vessel arrives at loading port. Monitoring loading and unloading progress. E-mailed shipper, owner, and charter with shipping updates. Minimized damage and repair cost through careful management and preventative maintenance. Prepared arrival and departure documents. E-mailed and update daily berthing prospect to shipper and owner/charter. Prepared Bill of Loading (BL) accordance to Shipping Instruction (SI). Communicate with the port officer on vessel berthing schedule. Handling crew changes formalities with respective government authorities. Liaise with crew department/owner on crew change arrangement (incl. transport & hotel arrangement). Handling crew issue. (eg. Arranged and bring crew for doctor treatment)  Cleared vessel documentation with government authorities on-board the vessel when vessel berth at Port or anchor at anchorage. Liaise closely with captain/chief officer for smooth loading/unloading cargo operation. Attending meeting or discussion with government authorities. Advised and update shipper on a customs issue. Show less

Responsibilities: Prepared daily inventory, monthly and summary report to the customer. Daily date entry. Performed general administrative duties, including copying, faxing and filing. Oversee inventory activities, including materials monitoring, ordering or requisition. Established long-term customer relationship through prompt and courteous service. Generated all documentation and information required for customer shipments. Monitoring customer cargo… Show more Responsibilities: Prepared daily inventory, monthly and summary report to the customer. Daily date entry. Performed general administrative duties, including copying, faxing and filing. Oversee inventory activities, including materials monitoring, ordering or requisition. Established long-term customer relationship through prompt and courteous service. Generated all documentation and information required for customer shipments. Monitoring customer cargo (Limestone and Hydrated Lime in a jumbo bag) Handling customers and driver complaint. Arranged lorry for Puspakom half-yearly inspection. Weekly checked on the lorry together with the drivers. Report to management on lorry maintenance issues. Liaise closely with customer and shipper on cargo readiness before the vessel arrived at loading port. Prepared arrival and departure document. E-mailed and update daily berthing prospect to shipper and owner/charter. Prepared Bill of Loading (BL) accordance to Shipping Instruction (SI). Communicate with the port officer on vessel berthing schedule. Handling crew changes formalities with respective government authorities. Liaise with crew department/owner on crew change arrangement (incl. transport & hotel arrangement). Handling crew issue. (eg. Arranged and bring crew for doctor treatment)  Cleared vessel documentation with government authorities on-board the vessel when vessel berth at Port or anchor at anchorage. Liaise closely with captain/chief officer for smooth loading/unloading cargo operation. Attending meeting or discussion with government authorities. Advised and update shipper on a customs issue Show less

Responsibilities: Responsible for answering incoming calls, take down messages and transferring calls inappropriate and adequate manner.  Identified and respond to customer needs. Provided customers with advice and follow-up on delivery/pricing or delivery issues. Assist Sales Manager & Sales Executives in some routine work. (Assist on measuring the carton boxes and create New Item Detail (NID) in the system) Handling customer… Show more Responsibilities: Responsible for answering incoming calls, take down messages and transferring calls inappropriate and adequate manner.  Identified and respond to customer needs. Provided customers with advice and follow-up on delivery/pricing or delivery issues. Assist Sales Manager & Sales Executives in some routine work. (Assist on measuring the carton boxes and create New Item Detail (NID) in the system) Handling customer complaint. Assist Sales Manager and Sales Executives in preparing and print quotation. Interact with Internal and External customer to ensure production and delivery is on time. Liaise with the supplier on the incoming material arrangement. Download customer order using in-house CIM system. Assist the Sales Administrator Manager update on the workflow chart and forms. Provided general administrative support such as filling of customer correspondence. Other ad-hoc assignments as and when required by the Head of Department or Sales Executive. Manage daily documentation & maintain filing for easy data retrieving. Coordinate and provide support to new and existing customers. Assist in the daily operation of the day-to-day running of the various departments. Show less