-Unpacked and organized specimens by type to various staging areas.-Received and identified client samples open and verify package contents are appropriate for testing to perform order entry into the company database.-Verified patient information on requisition with that on specimens, documenting any discrepancies.-Barcoded specimens and aliquoted accurately, maintaining specimen integrity.-Have a full understanding and follow all confidentiality guidelines and HIPPA regulations.- Adhered to laboratory safety standards when working with biohazardous specimens.

-Established and enforced clear goals to keep employees working collaboratively-Resolved customer complaints and met changing needs-Provided ongoing training to address sta needs.-Met and exceeded productivity targets by handling every interaction with excellent customer service.-Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.