E-commerce Solutions, Digital Marketing, Web design/development, Logo design, App Development, Video Editing.

Successfully sourced and placed qualified candidates for clients organizations, consistently meeting or exceeding placement targets.Developed and maintained a strong network of client relationships, serving as a trusted advisor and resource for their hiring needs.Utilized various sourcing methods, including job boards, networking and referrals.Conducted through candidates assessments, interviews, and reference checks to ensure high quality placement.Provided timely and professional communication to clients and candidates throughout the recruitment process.Collaborated with hiring managers to understand their staffing requirements and provide tailored recruitment solutions.

Proficient in handling customer inquiries, resolving complaints, and providing product information in a timely and professional manner.Exceptional communication skills, both verbal and written, enabling effective interactions with customers and cross-functional teams.Strong problem-solving abilities, with a proactive approach to identifying and addressing customer concerns to ensure their satisfaction.In-depth knowledge of customer support tools, ticketing systems, and CRM software to streamline processes and improve efficiency.Proven ability to work under pressure in a fast-paced environment, managing multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.Responded to customer inquiries through various channels (phone, email, and live chat), providing prompt and accurate information, and resolving issues efficientlyAssisted customers in troubleshooting technical problems, guiding them through the resolution process, and escalating complex issues to the appropriate teams when necessary.Managed and maintained customer support tickets and ensured timely resolution and follow-up to meet service level agreements (SLAs).Collaborated with cross-functional teams, including sales, product development, and operations, to address customer concerns and provide feedback on improving products and services.Developed and maintained a thorough understanding of the company's products, policies, and procedures to provide comprehensive assistance to customers.Received positive feedback from customers for excellent service and maintained high customer satisfaction ratings consistently.

Proven track record achieving and exceeding sales targetsStrong relationship-building and networking abilitiesStrategic thinking and ability to identify new business opportunitiesExcellent negotiation, communication, and presentation skillsProficient in CRM systems, sales analytics tools, and social media platformsStrong analytical and problem-solving skillsSelf-motivated and results-oriented