Leena R. Email and Phone Number

• Developed and implemented an Agile Governance framework embedding Agile principles within the MUFG IT Department and successfully fostered a culture that embraces continuous improvement, flexibility, and collaboration.• The framework includes KPIs and created dashboard for real-time tracking of Agile metrics.• Achieved a unified Agile practice environment, improving inter-team collaboration by 40% and project delivery timelines by 25%. • US Bank Acquisition of Union Bank – Led the conversions in preparation for Legal Day One and the successful separation of 1.2mm UB customers data from 200+ MUFG systems, Automated job scripts and 672 files. • Risk & Regulatory Report Automation - 50% of BCBS 239 regulatory reports and 100% of Financial Risk Reports, including the development of an end-to-end data platform on AWS.o My key contributions on the program include building and maintaining a large-scale data lake on the cloud, automating data pipelines from 300+ sources, implementing 40 data controls across 1500 key data elements, and evolving the maturity of the platform through cost reduction and migrating additional workloads and tenants.o Project utilized AWS services, like AWS Lambda and AWS S3. APIs were crucial for interfacing with external vendor systems, allowing seamless data integration.• Reduced vulnerabilities by 95% in 600 systems aging between 1-11 years in a record 5 months. Audited IAM, Data Encryption, Obfuscation and Logging & Monitoring process in Risk and Compliance Systems for inadequacies and remediated issues to close 2000+ Findings.• Robust Data Controls methods for Data Provisioning, ensuring the integrity, security, and reliability of data assets. • Release Management , CICD process in Azure DevOps.• Led and Managed Risk, Fraud, AML (RFA) Workstream Program and a team of Analysts across multiple teams.• Global Wire Standard Implementation• OFAC Economic Sanctions – HotScan- CGI Vendor Product Integration & Implementation.

Successfully managed, led and drove a large, complex multi-department portfolio project, where a 3rd Party Vendor system - Dealer Loan System was migrated to replace a legacy mainframe ‘Revolving Line of Credit’ system.Transitioning and migrating an E2E Dealer Loan System with a $2.8 Billion portfolio from Mainframe to Web based ASP host Vendor application.Worked with 16 vendors and responsible for vendor selection, statement of work, Purchase Orders, Budgeting, estimation and forecasting, project planning, integration of new host system with 11 Toyota internal integration systems using FTP, MFT, etc, Build a Single sign on system to authenticate Dealers and Corporate users and provide access to the ASP host solution. Provide data-mapping to transfer files to downstream systems such as - Peoplesoft integration, Business Intelligence data-warehousing and Data Integration -ETL-provide powerful data integration capabilities with an easy to use interface (Data marts and Dashboards), reporting and information security.Managed and oversaw the Vendor System Integration and Custom development process, and turnover to production - - Accountable for directing work effort of engineers both in house and outsourced through one or more sub- contractors.- Acted as a gate keeper to ensure that all milestone deliverables are met with defined standards.- Followed Agile/Scrum methodology, ensuring that all required steps are followed, all required deliverables are produced, and all approvals are obtained.- Oversaw the integration and validation of 3rd party tools within the application- Owned project/program issue resolution and risk management.

• Supervised a team of SQL Server Database Analysts/developers to create/manage reporting environment for Mortgage Default division and multiple lines of businesses within Fraud Prevention division .• Define and execute strategies to maximize operational efficiency and maintain regulatory compliance for the Loss Mitigation Case Management team within the Mortgage Default division• Hired, trained and coached developers on the understanding of company data structure and its influence on surrounding systems and processes • Conducted performance review of individual team members on semi-annual basis • Created and managed all of the application's compliance documentations such as: technical recovery, control plan, access control, etc. • Prepared and maintained documentation related to regulatory compliance.• Designed/ implemented infrastructure supporting DB environment with over 25 TB of data • Deliver the REST API used by third party systems and ensure the successful testing in all phases (IST/QA/UAT) and into Production. • Execute transition of Technology teams to agile practices. • Architect, design and execute solutions from performance angle and optimize system and ensure application is ready from next release/migrations perspective.• Continually conducted database capacity analysis and aligned needed expansions to budget on technology spending • Implemented Disaster Recovery Procedures for servers' fallback and automatic failover • Work closely with business partners to ensure on time data delivery with accordance to the SLA requirements • Introduces multiple initiatives to advance business analysts SQL skills by conducting code review sessions

Enterprise Risk Management (ERM) program – 2 yrs Program with a total Program budget of 13.5 Mil. As the Program Manager/ Service Delivery Manager - was responsible for developing and administering the Enterprise Risk Management (ERM) program (Fraud Surveillance and Fraud Prevention). In managing this program, facilitated the organization’s re-definition of risk appetite and tolerances, coordinated risk assessments, and developed and communicated risk reports for management. Also, responsible for the Vendor re-evaluation of Fraud management, the Vendor Due Diligence program, and Business Continuity. BSA/ AML Remediation -AML Reporting tool enhancement –  Managed and led 25 member Tech team responsible for re-mediating the home grown existing AML Reporting tool in different aspects of AML Programs – Such as ‘Customer Risk Assessment’, ‘KYC- Know your customer, Due diligence and Enhanced Due Diligence’, ‘CTR- Currency Transaction Reports’, Monitoring, investigating and Suspicious activity report -SAR – Suspicious Activity Report.Actimize Implementation Successfully managed and implemented project enhancement of NICE Actimize solutions for the Anti-Money Laundering (AML) Pegasystem Applications –  Successfully transitioned 3 LOB Managed Applications in Sharepoint, from LOB Management to Global Technology Management in PEGAsystems and remediated the application to meet the bank’s Global Information Standards (GIS). BASEL III –  Lead the EDM team to successfully meet the Regulatory Reporting compliance and reduce the operational, reputational and regulatory risk. Delivered the LOB outcome –Ensured that the identified Mortgage ‘Authorized Data Source’ (ADS) for provisioning of risk, finance and regulatory Liquidity Covered Ratio (LCR) data was in-compliant and aligning with the Risk Data Aggradation’s 14 new governing principles under BASEL III (Publication BCBS 239). Enterprise Data Management Program (EDMP) – Program budget: $5.6MM, $3.5MM and 1.5MM

•Retail Banking operations - Built methodical sales training process for Personal Bankers using Business Process Management (BPM) capabilities– including communication techniques, Cross-sell techniques to show the financial benefit to customers and new banking products. Captured and analyzed workflow to identify business process improvement and performed structured analysis of processes and related metrics. Selected to work on high-profile project to reengineer Banking Center operations business processes. Developed Business cases for Cross-sell Finance products. Performed root cause analysis to identify underlying business problems. Developed Banker Sales and Service efficiency and performance tracking metrics. •Successfully implemented Teller scheduling system within the Teller Management system.•Digital Channel – My Spending Report - Wells Fargo's free online money management tool, tracks purchases made with Wells Fargo accounts - Led the Digital Channel Project team in the Web Application Development Process - creating compelling UI designs for the Bank's digital channel user experiences across online banking and ATM - Interaction, Content and Visual. Collaborated closely with user experience team to construct optimal user experiences for customers following user centered design best practices. Produced best-in-class interaction designs and help shepherd them from concept through launch collaborating with multi-discipline teams, product managers and technology. Banking Supervision and Regulation (BS&R) - Maintained and executed an effective supervision program consistent with Reserve Bank and System Regional Banking Organization (RBO) standards and expectations. Monitored trends and developments at BOHC through the review of internal risk management reports and regular interaction with senior management officials.

Successfully coordinated and managed key deliverables for major Implementation events including tracked project budgets to ensure adherence to PMO/Finance policies.Worked closely with technology managers, release management, and testing/implementation teams to successfully implement the below projects: Health Care Management – Patient Appointment Scheduling System for Lab Tests was automated (from a manual process)which decreased the waiting time for patients and increased the utilization of resources like Lab Equipment, Imaging Equipment and maximumized utilization of Health care staff on payroll. Health Care Billing – Successfully delivered a new system to generate bills instantaneously in real time to patients using Hospital services. The billing system obtains information from all points of services like wards, labs, Physician consultations, pharmacy, operation theatres, food service etc based on the Unique Patient Identifyer. Entertainment Industry - Coordinated the implementation of a contracts system to manage all entertainment programming (e.g. sports, lifestyle, news, etc.) for a $10 million revenue company. This entertainment distribution company delivers video / television content via a satellite and Internet-based network to both end consumers and intermediate distributors. ERP Software - Defined project plans and schedules, monitored progress and made adjustments to accommodate changes in requirements, scope, and available resources. Coordinated engineers in developing and integrating software; and in implementing an ERP process within Textile B2B industry.