Leena Shinde Email & Phone Number

Pune, Maharashtra, India

Identifying Fand addressing operational, financial and technological risks within the business.Maintaining, testing and improving business and systems operations.Building and maintaining relationships with key stakeholders.Identifying and capitalizing on improvement opportunities.Identifying innovative ways to increase customer satisfaction.Evaluating the performance of project teams to ensure that targets and deadlines are met.Communicating ideas and viewpoints to senior management.Acting as a liaison between business and IT groups.Supervising the design of new products and evaluating how these will perform on the market.

Managed and monitored all installed systems and infrastructureInstalled, configured, tested and maintained operating systems, application software and system management toolsProactively ensured the highest levels of systems and infrastructure availabilityMonitored and tested application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixesMaintained security, backup, and redundancy strategiesWritten and maintained custom scripts to increase system efficiency and lower the human intervention time on any tasksParticipated in the design of information and operational support systemsLiaised with vendors and other IT personnel for problem resolution

Collaborated with a variety of people, such as clients, vendors, management and information technology (IT) staff during the creation and maintenance of a systemCreated control features to ensure systems effectively meet the organization’s quality standardsEngaged in quality control procedures to ensure that systems are efficient and operationalDeveloped a cost-efficient system for projects by performing a cost-benefit analysisEnsured that an organization is operating at maximum efficiency, from manufacturing to distribution