Leen E. Bba, Cphr Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

As an Administrative Assistant, I play a vital role in supporting our organization’s objectives and ensuring efficient operations. My key contributions include:• Oversaw school records and student information with a strong commitment to confidentiality and accuracy, ensuring compliance with data protection regulations. This focus contributes to the school’s seamless operations and integrity.• Developed and implemented HR policies and procedures that streamlined internal communication, improving efficiency and enhancing organizational workflows.• Utilized ADP software to manage payroll processes, ensuring accurate and timely handling of employee payments and HR-related tasks for smooth operations.• Executed general office duties, including basic accounting tasks, and meticulously maintained financial records, strengthening the school’s financial integrity and accountability.• Effective Communication and Reporting: Established and maintained productive communication with the MAC head office through Outlook, providing regular updates and reports to enhance coordination and streamline administrative processes.• Leveraged fluency in English and Arabic to communicate effectively with families, providing document translation support as needed to enhance accessibility for bilingual families.• Actively contributed to the planning and organization of school events, ensuring their smooth execution. These well-received events fostered stronger community engagement and supported our organization’s outreach goals.

Surrey, British Columbia, Canada

• Collaborated with employees and leaders to provide prompt, transactional HR support, increasing employee satisfaction by addressing HR needs efficiently and contributing to operational effectiveness.• Assisted in recruitment documentation and processed leave paperwork with accuracy, ensuring seamless updates to electronic files in the HRIS system, resulting in a 15% improvement in HR file management efficiency.• Led weekly orientations and health and safety training sessions, creating detailed employee packages and systematically updating confidential new hire information, which contributed to a 25% faster onboarding process.• Created and organized ASD binders, actively participated in health and safety meetings, and meticulously documented injury investigations, leading to actionable safety improvements and a 10% reduction in reported incidents.• Provided dedicated support by connecting employees to appropriate departments, promptly addressing HR inquiries regarding payroll, benefits, and IT, thereby improving response times and enhancing internal communication by 30%.• Played a central role in planning and executing employee engagement events, managing RSVP lists, distributing prizes, and organizing team gatherings, including large-scale pizza parties, effectively boosting employee morale and fostering a collaborative workplace culture.

King George Blvd, British Columbia, Canada

• Optimized file systems, reducing invoice processing time by 20%, which led to quicker turnaround times and improved operational efficiency.• Maintained close communication with clients, carriers, and external partners through Outlook, regularly processing payments and providing prompt, reliable solutions to account inquiries, enhancing client satisfaction by 15%.• Ensured strict confidentiality and security of classified information, adhering to company policies to safeguard sensitive data and uphold trust in financial transactions.• Streamlined payment workflows, resulting in a 15% efficiency boost and reducing processing delays, which contributed to higher client retention rates.• Performed precise data entry and managed disbursement tasks to ensure the timely, accurate processing of payables to individuals, carriers, and other entities, aligning with organizational goals for reliability and compliance.

Langley, British Columbia, Canada

• Monitored employee performance and provided targeted development suggestions to the Store Manager, fostering a positive work environment and enhancing team growth and productivity.• Collaborated with Assistant Managers to ensure operational excellence by conducting regular backroom audits and delivering timely updates on operations, resulting in improved inventory management and store efficiency.• Led training sessions for Backroom Associates on company policies and safety standards, leading to increased compliance and a safer work environment.• Maintained strict adherence to company policies and safety standards, contributing to a consistently safe and orderly store environment.• Delivered exceptional customer service and efficiently managed cash register operations, enhancing the overall customer experience and ensuring smooth transactions.

• Prepared funds for opening all cash registers used throughout the day.• Counted and verified cash in the safe, maintaining an accurate safe log and ordering change as needed for store operations.• Collected money and sales receipts from cashiers at the end of shifts, ensuring all transactions were accurately counted and certified.• Investigated discrepancies and prepared cash for bank deposits and Dunbar pickups.

Langley, British Columbia, Canada

Langley, British Columbia, Canada

• Led HR-centric initiatives to enhance merchandise handling and optimize backroom management processes.• Strategically managed Stockroom Standard Operating Procedures (SOPs) to improve merchandise placement, ensuring alignment with HR best practices.• Actively promoted and nurtured effective selling and customer service behaviors, with a strong focus on HR development.• Coached and motivated team members to foster desired selling and customer service behaviors, achieving excellent performance and meeting sales targets.

Bachelor'S Degree, Bba- Human Resources

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