Colleen J. Email and Phone Number
Colleen J. work email
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Colleen J. personal email
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Colleen J. phone numbers
A content geek and Star Wars fan, I'm the founder and president of Content Science, which has garnered more than 50 awards for achievements spanning creative, digital strategy, and business growth. Our team has advised or trained hundreds of the world's leading organizations to become Jedis of content in digital transformation, including many of the Fortune 50, largest U.S. web properties, largest nonprofits, and most trusted U.S. government agencies. We work at every level, from individual contributor to executive, to make content make an impact.I wrote the enduring and highly rated book The Content Advantage: The Science of Succeeding at Digital Business through Effective Content. (Third edition for release in Nov 2024.)As an entrepreneur, I have grown Content Science into a professional services firm that closes the content gap in AI-driven digital transformation. Content Science focuses on the full spectrum of content needed for world-class customer experiences and employee experiences. I spearheaded innovative and useful products along the way, including the patented content intelligence software ContentWRX, the award-winning online magazine Content Science Review, and the growing Content Science Academy.I also am a member of Mensa, an active supporter of women in technology and entrepreneurship, and a crusader against mis/disinformation. I regularly share insights at Content Science Review, in LinkedIn Learning courses, and at business and trade publications like MediaPost and Forbes. I speak about content, artificial intelligence, and digital transformation at conferences and corporate events around the world, from San Francisco to Sydney.
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Founder + PresidentContent Science Jan 2010 - PresentAtlanta, Georgia, UsI lead Content Science, a professional services and product firm that turns insight about content into impact. We work with the world's top organizations to make their AI-driven digital transformations successful by closing the content gap. Content Science has earned Inc. Best in Business, Inc Regionals, Webby, CMA, and more than 50 other awards across creative, strategy, and business growth.Content Science’s content solutions include but are not limited to CS Brain, CS Lab, CS Forge, CS Squad, and CS Health. These solutions help clients establish the right content vision, strategy, and operations for AI-driven digital transformation.I also spearheaded development of one-of-a-kind products such as the patented ContentWRX and the growing Content Science Academy, which continue to empower top organizations ranging from ServiceNow to The Home Depot to American Cancer Society.A seasoned speaker, I present at remote and in-person events around the world about content, artificial intelligence, and digital transformation.
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InstructorLinkedin Oct 2019 - PresentSunnyvale, Ca, UsI’ve created popular courses about content marketing, content strategy, and UX writing. From choosing the right strategy to scaling content operations, these videos will help you win on content. -
Strategic AdvisorMyuti Jan 2022 - PresentI'm an advisor to and angel investor in the impressive women-led startup MyUTI. MyUTI expands "femtech" with innovative solutions to widespread yet overlooked women's health issues. -
Head Of Content (Fractional)Mailchimp May 2018 - Mar 2019Atlanta, Ga, UsI led end-to-end content strategy and operations for Mailchimp in its high-growth period before acquisition by Intuit for $12 billion. I evolved the content group into three talented teams focused on content strategy + design, content intelligence + engineering, and content development / creation. We filled major content gaps in the customer experience, with projects spanning integrated marketing, new product and feature development, and customer success.I had the pleasure to mature Mailchimp content operations so it can scale through a center of content excellence, updated workflows, and new tools.I also led agency, content, and other partners to achieve content goals or accelerate innovation of our content offerings. -
ConsultantSelf Employed Apr 2007 - Dec 2009Satellite Beach, Florida, UsProvided content strategy, information architecture and user experience consulting for brands including Philips Design, InterContinental Hotels Group, AutoTrader, AJC Media Solutions, and more. Led user experience strategy for the hotel details track of the HolidayInn.com rebrand. Consulted on the CDC.gov redesign. -
Senior Manager Of Human Centered DesignAt&T Aug 2004 - Oct 2006Dallas, Tx, UsServed as internal consultant to develop strategies, designs, and content for customer experiences across websites, kiosks, point-of-sale applications, IVRs, and more.Led project teams and supervised a team of 6 people.Achieved bottom-line results such as reducing number of customer calls, generating positive press, and improving customer satisfaction. Received executive recognition for results, including a "Meet the Challenge" award received by only 4 people. -
Web Team LeaderCenters For Disease Control And Prevention Mar 2001 - Aug 2004Atlanta, Ga, UsResponsible for the CDC Injury Center's web presence and web team.I led the redesign for a web-based statistics application, which resulted in a national award + significant funding for more user experience research for the entire web presence.As a steering committee member, I contributed significantly to CDC.gov's 2001 redesign.
Colleen J. Skills
Colleen J. Education Details
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James Madison UniversityTechnical Communication -
James Madison UniversityEnglish And Technical Writing
Frequently Asked Questions about Colleen J.
What company does Colleen J. work for?
Colleen J. works for Content Science
What is Colleen J.'s role at the current company?
Colleen J.'s current role is President Content Science, Author The Content Advantage, Speaker, Entrepreneur.
What is Colleen J.'s email address?
Colleen J.'s email address is le****@****ast.net
What is Colleen J.'s direct phone number?
Colleen J.'s direct phone number is +177099*****
What schools did Colleen J. attend?
Colleen J. attended James Madison University, James Madison University.
What are some of Colleen J.'s interests?
Colleen J. has interest in Kids, Cooking, Collecting Antiques, Gardening, Outdoors, Electronics, Home Improvement, Reading, Sports, The Arts.
What skills is Colleen J. known for?
Colleen J. has skills like User Experience, Content Strategy, Information Architecture, Digital Strategy, Usability, Usability Testing, Interaction Design, Strategy, E Commerce, User Interface Design, Content Management, User Interface.
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