Lee Pylant Email & Phone Number

Houston, Texas, United States

Managing quarterly software project releases, test planning and risk analysis.

Delivered quarterly releases of tier one products SQLsafe, SQLsecure and SQLcompliance with a blended team of US and offshore quality engineering teams. Assisted in developing work processes and training.

Manage quality engineering teams in US, India and Bolivia to test and manage release procedures of NetIQ products including AppManager (AM), Directory and Resource Administrator (DRA), Group Policy Administrator (GPA), and Guardian (GPG). Direct reports include 3 QE Mangers and 2 QE Leads. The total QE team comprises more than 50 engineers. Lacking a.

Managed quality engineering teams in Houston, India and Bolivia for 8 NetIQ products. Direct reports included 1 QE Manager and 4 QE Leads. Provided project management oversight and guidance for all teams. Mentored QE Managers and Leads in all aspects of quality engineering and product release process at NetIQ.

Led a quality engineering team of up to 15 engineers testing up to 3 active projects. Responsible for project test plans, schedules, task assignments and team leadership.

Developed test specs covering new functionality added to existing mature released products. Responsible for creating test lab environments, adding test cases to functional, system and regression test sets and test execution. Mentored junior testers.

Built test lab environments and executed assigned test cases.

Managed technical support teams of up to 15 engineers in Houston for Administration and Migration product lines.

Managed a call queue for up to 6 enterprise level products including Directory and Resource Administrator (DRA), File Security Administrator (FSA), Server Consolidator (SC), Domain Migration Administrator (DMA) and Exchange Migrator (EM). Troubleshot customer issues including reproduction of customer issues, entering problem reports to engineering tracking.

Analyzed customer LAN/WAN topology and protocol usage for deployment of BindView NETinventory software. NETinventory included Y2K testing, comprehensive network inventory and asset tracking. Maintained a test bed of NetWare and NT servers to facilitate reproduction of customer issues. Supervised technicians, chaired weekly meetings, and acted as a liaison.

Assisted BindView customers troubleshoot issues related to deployment of NOSadmin for Windows NT. This software extends NT's operating system with comprehensive network management and security analysis.