Lee Cross Email & Phone Number

Experienced managing IT programs and projects. Well versed in strategic planning, resource planning, coaching, mentoring, people management, schedule management, budget management, change management, issue management, risk management, and status presentations. Expert at working within an agile scrum framework using Confluence, Jira, Share Point, and Collaboration.Program management:o Managed two domains – corporate financial systems and supply chain order management. Consisted of 25 projects, $12 million budget and 5 project managers. Responsibilities included interviewing, on-boarding, coaching, and mentoring.Corporate Financial Systems project management:o Led and directed a $1.5 million dollar cross-functional project for transitioning the tax collection software used during on-line sales. This helped avoid over $2 million dollars annually in tax fines.o Led and directed a $1.5 million dollar cross-functional BI financial reporting project for transitioning from Teradata to Oracle which helped reduce annual software subscription fees.Supply Chain – Logistics project management:o Led and directed a $7 million dollar cross-functional program that handled the white glove furniture delivery final mile. This resulted in a 50% customer experience improvement.o Led and directed a $6 million dollar cross-functional “two-dimensional GS1” barcode implementation program. Huge effort of 1,000 global vendors and multiple system integrators. This resulted in 65% inventory tracking improvement.o Managed over 35 - EDI integration projects. Message sets included 110, 214, 315, 810, 850, 856, 860, 861, 940 and 945.Supply Chain – Order Management project management:o Led and directed a $1.25 million dollar cross-functional project that enabled customers to Choose Your Own Delivery Date (CYODD) for perishable product. This provided about 5% incremental revenue gains.o Led and directed a $1 million dollar cross-functional project that allowed customers to set-up subscription orders for Williams-Sonoma product through the Where Is My Order (WISMO) UI or email. This provided about 5-7% incremental revenue gains.Infrastructure project management:o Led and directed a $5 million dollar distribution center (DC) build out that included fractional T1 network, network switches, PBX, IBM AIX servers, RF access points and antennae, RF handhelds, low voltage and high voltage wiring, desktops, printers, oracle licensing and MQ middleware licensing.Manufacturing project management:o Led and directed several DAX 2009 projects over a three-year period.

Listed skills include Sdlc, Pmp, Pmo, Ms Project, and 1 others.