• Communicate with clients to identify workflow improvements, taking into account specific needs and concerns of all client's stakeholders and impacted departments.• Assist clients with increasing efficiencies and defensibility of preservation, collection, review, and production processes.• Advocate for clients with vendors to ensure fair dealing, mutual comprehension, transparency, and the highest quality work product.• Coach clients on improving transition to and adoption of new systems being implemented.• Counsel clients on technologies available to increase accuracy and minimize expense, especially for document management and review.• Team with clients to design workflows customized to their individual needs and goals.• Identify and address risks within the client's data sets, such as data sets covered by privacy regulations (e.g., HIPPA and GDPR). • Train clients on the full functionality of software and services being under-utilized.• Ensure clients have the knowledge and resources to navigate the entire EDRM lifecycle – from litigation holds and collections through production (and trial presentation) – of a case in a fully defensible manner.

• Implement, document, and manage data governance program to increase efficiency and ensure compliance with all client guidelines.• Manage the full life cycle of evidentiary data in accordance with the EDRM and best practices.• Communicate with case team members and as needed opposing counsel regarding search term negotiations and production issues.• Generate project instructions for vendors and oversee accuracy and quality of returned deliverables.• Consult with case attorneys on eDiscovery requests, projects, and technologies.• Work to support the firm's embrace of technology-assisted review and workflow innovations to increase efficiency and beneficial outcomes for clients.• Led identification and transition to new evidence processing and review tool to reduce costs and increase control over data and workflow processes.• Oversaw bulk digitization and secure & defensible disposition of data and transfer of all evidentiary media during an office move.• Report to managing partner of the firm regarding with high-level information regarding litigation support tools and contracts, data governance and disposition, and large projects.

• Perform routine IT Help Desk support and training functions for attorneys and staff;• Prepare and update user guide documentation for various IT systems and end-user applications; • Lead records management drive, including quarterly reviews with managing partner;• Consult with attorneys and support staff on project requests to increase efficiency and improve processes by utilizing technological tools where possible and beneficial;• Oversaw bulk secure & defensible disposition of excess storage devices and transfer of all IT equipment during an office move.• Assist the Manager of Information Services on various IT projects.

• Managed the full life cycle of evidentiary data in accordance with the EDRM and best practices.• Communicated with case team members and as needed opposing counsel regarding search term negotiations and production issues.• Generated project instructions for vendors and oversee accuracy and quality of returned deliverables.• Consulted with case attorneys on eDiscovery requests, projects, and technologies.• Worked to support the firm's embrace of technology-assisted review and workflow innovations to increase efficiency and beneficial outcomes for clients.• Steered the transition to Case Notebook of all depositions taken or produced within cases. • Worked with vendor hosting Relativity to implement Binders iPad review as the default for internal review work. • Reported to Manager of Information Services regarding high level status of projects and collaboration needs with IT services.

• Handled chain of custody logging and data analysis for incoming productions and performed processing as needed prior to upload to the review platform.• Built document productions in accordance with operational ESI Protocols.• Assumed sole responsibility of creating a deposition media tracking system and managing the Case Notebook deposition repository. • Communicated with case team members regarding project requests to determine technical considerations and actionable plans.• Achieved expertise in Case Notebook, Concordance, LAW PreDiscovery, and Relativity.

• Contracted through Update Legal.• Hand-picked to join a team working on complex mortgage-backed securities litigation.• Performed second and third level quality control review work, including pre-production privilege review; high-level projects for deposition preparation work, including selecting initial documents for inclusion in witness binders and drafting memoranda.• Provided technical assistance to colleagues ranging from trouble-shooting computer problems to providing instruction on advanced features of both Microsoft Office and the document review platforms being used, Relativity and Recommind.• Communicated with case team and project management members regarding advanced search strings as well as quality control searches used to identify tagging logic errors.• Participated in conference calls with the review platform vendor to identify and resolve technical issues as identified.

• Worked on several projects, including cases involving bankruptcy, regulatory matters/investigations, and anti-trust• Assigned at various times to special projects, such as foreign language review using translation software and second and third level quality control