Sustainable, scalable organizational change is a make-or-break proposition when companies implement new technologies, processes or digital transformations. I customize programs, advise senior leaders, and partner with organizations to empower talent to embrace a change-ready mindset.Because no two cultures are the same, I work first to understand. I leverage my extensive background in HR, organizational behavior, and corporate communications to develop and map out change and communication strategies that are tailored, flexible and achievable. I focus on promoting shifts in culture that enable change-ready teams as opposed to those that go through the motions or resist by waiting for the “program of the month” to blow over. Now more than ever, it’s important to establish change as a new constant as companies must be nimble in the face of disruptive technologies and new competitors whose business models fundamentally change customer expectations.I often partner with global tech vendors and consulting firms responsible for large-scale technology or process implementations. As a trusted advisor, strategist, and collaborator, I act as a liaison between all parties, understand the vision, promote cross-functional collaboration, and map out specific enablers to larger challenges.Clients comment on my compassion, discretion, ability to corral the chaos, and foster cross-functional collaboration. My approach remains nimble as programs evolve so that the program fits the situation as opposed to the “save-as” approach that shoe-horns organizations into a formulaic approach.Industries where I have particular expertise include:• Fashion & Retail• Travel, Tourism & Hospitality• Food Service• Business-to-BusinessTypes of organizational changes include:• Enterprise-wide IT transformations• HR and talent management transformations• Digital transformations• ERP system upgrades or roll-outs• Outsourcing to managed service providers• Reductions in Force (RIFs)
Listed skills include Succession Planning, Training, Organizational Development, Leadership Development, and 12 others.