Shu Kim Lee Email & Phone Number

- Greeted and engaged customers, responded to queries and provided customer service- Operated cash register, managed financial transactions and closed account for the day- Introduced promotions and upsold to customers- Assisted customers with returns and exchanges- Handled weekly new stock arrivals and inter outlet transfers- Assisted to maintain the stock.

- Setup and supervise the triage screening areas for the two Medical Centres, hospital lobby and service road- Ensured sufficient manpower was deployed to the designated areas- Ensured that all screening areas maintained good service standards- Ensured that sufficient screening equipment personal protection equipment were available for all the screening.

- Provided financial information based on research and also analysis reports based on accounting data to management- Prepared balance sheets, profit and loss statements and other financial reports- Received, verified and posted invoices- Supported month-end and year-end closing process

- Attended to customers’ enquiries and requests- Performed duties at Baggage Counter, Customer Service, International Passenger Terminal & Regional Ferry Terminal- Ensured smooth passenger traffic (crowd control)

Diploma, Accounting And Finance

Higher Nitec, Passenger Service

Nitec, Business Service