Mortgage Loan Originator
Cincinnati, Ohio, Us
Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. . Assumes overall responsibility for the residential mortgage loan from application to closing.Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES:* Develop referral contacts (realtors, builders, professional and personal contacts).* Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.* Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.* Follow defined protocol for escalation exceptions.* Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.* Manage pipeline for all originated loans through closing and complete required management reports.* Communicate with branches and/or applicants of providing timely updates and progress reports.* Maintain high levels of customer service while managing each applicant's and support staff's expectations.* Attend and participate in all Consumer Lending meetings as required by management
