Lee Staley Email & Phone Number

Lenoir, North Carolina, United States

Charlotte, North Carolina, United States

I help individuals, businesses, and families plan for a secure financial future. I am fortunate to offer financial security with fraternal benefit and am proud to be part of an organization that is for our members not for profit. I believe in helping others, building relationships and making a difference in the local community.- 2022 Career Development Award Recipient - Sure Start Stages 1 through 4 Award Recipient - 2021 Rookie of the Year Award Winner for Region 39-2- District Agent of the Month Recipient

Huntersville, North Carolina

- Worked Medicare Advantage, Traditional Medicare, Auto Insurance, and Medicaid HMO AR & Billing for Inpatient, Outpatient, and Series Claims to ensure proper payment was received within a timely manner. - Assisted in onboarding of peers for multiple clients and payers while ensuring standard operating procedures were followed. - Worked directly with Payers, patients, and multiple departments within the facility to obtain resolution on accounts. - Selected to attend the 2019 EDGE leadership conference, which is reserved to those with high potential and leadership skills.

Ramsey Library

As a supervisor:- Monitored employee productivity and providing constructive feedback if necessary- Organized workflow and ensured that employees understood their duties or delegated tasks- Received complaints and resolved problems- Made certain that there was safety throughout the building by doing rounds and following policy- Designed and implemented Hazard/Safety cards with instructions for personnel and staff to streamline procedures during severe weather and active shooter situations.As a front desk:- Customer service specialist - Upheld all guidelines and safety precautions- Provided a safe and comfortable environment for students, faculty, and community members- Answered inbound phone calls and directed callers to the appropriate person(s).- Assisted patrons with locating books, using and/or renting equipment, and reserving rooms for projects.

Charlotte, North Carolina Area

- Filmed and edited footage for online courses- Provided recording, sound editing, and final mixing for multiple projects - Designed graphics and bumpers utilized in courses and advertisement videos - Created animated logos for small businesses’ YouTube channels and Instagram accounts. - Filmed, edited, and recorded sound for 45-minute documentary, received Award from UNC Asheville for work in the community for my efforts.

Randleman

- Assisted costumers every day in any way needed, their satisfaction was paramount. - Cross trained for multiple departments to complete projects by deadline. - Provided extraordinary customer service. - Provided Peer to Peer training throughout my departments.- Sold, stocked, and zoned my department in an efficient manner while maintaining presentability to customers.

Camp Pendleton, Ca

- Delegator and leader of Marines, in charge of upwards of 15 Marines in my Communications shop. Our job was to ensure the units ability to communicate between its own assets and the other units nearby, this was critical to mission accomplishment and safety of everyone involved. - Guided and trained young Marines, and taught them how to be more proficient at their job. Often times believing in them when they didn’t themselves. Mentored and motivated them to aspire for greater goals and not just the status quo. - Serviced, tested, and took inventory of equipment valued over $500,000- Received promotion to Chief of my section as a LCpl- Promoted to NCO while on deployment in support of Operation Enduring Freedom at the age of 19- Was presented multiple awards during my enlistment, which are listed in more detail on resume

Bachelor Of Arts - Ba, New Media - Marketing/Advertising

Associate Of Arts - Aa

Activities and Societies: Phi Theta Kappa