Executive Director - Cloud Services Apac
As an experienced Cloud Services Executive, I possess the professional expertise to provide operational direction and leadership to a team of Cloud professionals to establish and maintain a culture of teamwork, achievement, accountability, and outcome focus. I have a proven track record of strategically overseeing the P&L of the cloud services business across APAC, managing the financial performance of the business, including revenue, margins, and costs, and ensuring to meet or exceed financial targets.I take a multifaceted approach in leveraging a variety of strategies to drive growth, improve efficiency and enhance value proposition to clients through the delivery of increased Net Dollar Retention, Nett New ARR and Customer Satisfaction, additional vendor lines, staff productivity and acquisitions. I am adept in identifying key areas of the business by conducting analysis and building and supporting new solutions consistent with customer experience, ensuring to create innovative opportunities for the organisation. By developing and maintaining strong relationships with vendors and customers, I understand their needs and requirements and work collaboratively to achieve mutual business objectives. As part of the Cloud Executive Leadership team, I provide strategic leadership and guidance for the company’s cloud services business, developing and executing a comprehensive strategy to drive growth, enhance customer satisfaction and improve operational efficiency. My focus on delivering a fully integrated, client-centric operations by performing responsibilities within high-quality business standards, adopting effective problem resolution, strategic business planning and leadership techniques, providing value-added benefits and increasing overall profits have helped me achieve business outcomes.