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Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

CrossPoint Australia has established itself as a recognised Managed IT Service provider and a business technology provider with offices in Sydney, Manila and Singapore. Major clients include IBM, Nokia, Jones Lang LaSalle, Mars, Monash University and ACP Magazines. The role of Head of Projects forms part of the senior management team with responsibility.

In 2006, Nokia Corporation and Siemens AG announced a merger between the network solution divisions of the respective companies. The new company would be called Nokia Siemens Networks and is a 50-50 joint venture between the communications service provider businesses of Nokia and Siemens.♦ Challenged with leading regional change management strategies and.

Singapore

With Nokia delivering 80% of its internal IT services via a multi-vendor outsourced model, the focus of this role was to manage and oversee external service providers in the provision of infrastructure and desktop services across the company’s operations throughout the Asia-Pacific region and China.♦ Developed, evaluated and communicated Business Cases for.

Appointed to manage the implementation of a mission-critical project to align the company’s regional IT support services with its global approach. Included changes to people, processes, vendor management and service levels and was extremely critical due to cultural difference and the high cost of production downtime.♦ Delivered the project strategy to.

Singapore

Reported to the Head of Transition Management with responsibility working with clients on strategies to transition existing services to IBM Global Services structure including operational and support models.♦ Transition Manager behind the IBM APAC Dow Chemicals contract to transfer vendor services♦ Oversaw transition and migration of services through 14.