Business & Technology Delivery Senior Analyst
Birmingham, England, United Kingdom
In this project role, I was responsible for testing and triaging client issues within the DayforceHCM system. I conducted thorough testing of system and function upgrades, ensuring theyaligned with client requirements. Any issues identified during testing were promptlycommunicated to the product development team for resolution. I played a crucial role indemonstrating bug fixes, system function upgrades, and addressing best practice configurationissues to clients. Additionally, I provided daily updates to the product development team throughparticipation in daily scrum meetings.