Profile An inspiring senior leader and skilled project manager with broad experience, a track record of transforming performance and customer satisfaction levels and successfully delivering multiple projects of varying size and complexity on time and to budget. A natural leader, with experience of directing large and diverse teams across multiple operational sites, who exceeds business objectives through the motivation, coaching and development of all members of the team. Key Transferable Skills• Practiced Leader: experience of leading operational teams of up to 160 across multiple UK sites. A natural open personality, who creates a climate of trust and transparency and who encourages active participation and sharing of ideas to ensure desired results are achieved.• Leadership Coach: uses experience and coaching skills to develop and enhance the performance of others through observation, feedback and follow up. • Excellent People Management: successful in building and developing effective teams, experienced in performance and reward management.• Strong Customer Service Skills: passionate about the provision and delivery of great customer outcomes.• Accomplished Communicator: oral, written and presentation skills, with the ability to adapt content and language to meet the needs of the audience.• Project Management: experience of successfully delivering a wide range of projects with multiple workstreams, including a high-profile multi-million-pound remediation project.• Change Management: including leading teams through change, business transformation, process improvement and delivery of cost savings.
Listed skills include Accomplished Communicator, Strong Customer Service, Excellent People Management, Effective Leader, and 25 others.