Provide consultation to the Executive Director on issues that include program strategy, program efficacy assessment, and identification of opportunities for improvement, implementation of all aspects of campaign fundraising, and employee and program participant recruitment, on-boarding, training, policy development, documentation, and enforcement

Actively engaged with clients to ensure software transition requirements are captured, organized and executed efficiently utilizing Agile/SCRUM tools and practices. Developed baseline acceptance criteria, user stories and assign associated tasks and drive business initiatives from conception to timely completion; effectively executing quality assurance testing, system integration, regression testing and analysis.

As a self-employed consultant, executed project-based consultative services to small business clients with scope of services that included market research and interpretation, trend analysis, and marketing initiatives expanding the clients market visibility, resulting in 10% customer growth

Provided overall product management for a $120M wireless portfolio by using empirical data as the basis for actionable strategies and tactics to drive results. Managed improvement in metrics for each stage of the product life-cycle/process. Maintained ownership of key metrics for wireless products. Utilized effective project management; collaborating with sales, IT, operations and marketing organizations to drive business results in both new customer acquisition and management of existing customer base. Delivered alternative product and pricing solutions for the business segment.

Performed business case development to support wireless product offerings and pricing changes, as well as competitive due diligence and gap analysis for the development and support of the overall wireless strategy. Worked with engineering to drive program growth initiatives and managed wholesale client relationship. Identified and prioritized network engineering build-out plan to alleviate known trouble areas. Collaborated with sales teams to deliver competitive service and pricing alternatives. Tracked the performance of wireless products against goals.

As a self-employed consultant for small business clients, delivered customer and market trend analysis, developed and implemented strategic marketing plans; driving 8% revenue growth for a client

Developed and implemented a technology-based core communications strategy, quality management, business process development, and performance-based employee recognition programs, and cultural initiatives.