Yan Hui Lee's Location
Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Yan Hui Lee
Yan Hui Lee is a IT World at Jetour Malaysia.
Yan Hui Lee Work Experience Details
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Information Technology ManagerJetour Malaysia Oct 2024 - PresentPetaling Jaya, Selangor, Malaysia -
Assistant It ManagerSogo Malaysia Mar 2022 - Oct 2024Federal Territory Of Kuala Lumpur, MalaysiaIT Life -
Information Technology ManagerRetail Brands Management Sdn Bhd. Jul 2021 - Feb 2022Federal Territory Of Kuala Lumpur, MalaysiaBe the key person to manage the IT department that reports to the company CEO. Managing IT Department hardware, software and infra, determine and propose to the CEO on new hardware / software purchase.Manage POS system as administrator and L1 and L2 level on outlet operations and backend.Create and revise company IT policy.Be the IT key person on new outlets openings, create project forecast plans and IT budget for new and existing outlets.Deal with different IT vendors and suppliers to get the best deal based on company interest.Resolving HQ office, remote office and outlets users IT issues.
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System EngineerIgt Aug 2016 - May 2021Federal Territory Of Kuala Lumpur, MalaysiaSupport inhouse system. (System2Go and Galaxy)Onsite to the customer place to perform system setup and installation, including UAT to ensure the system goes live smoothly.Provide 1st level and 2nd level support to APAC customers, through phone calls, mobile apps (WhatsApp, WeChat, Zalo, etc.), Skype or video conference based on customer preference. -
Information Technology ExecutiveLuxasia M Sdn Bhd Sep 2013 - Jul 2016Federal Territory Of Kuala Lumpur, MalaysiaIn charge all counters system, including hardware and softwareIn charge company IT Infra and system: - PABX - Internet - Network - CCTV - Alarm System - All companies servers - SAP System - POS SystemDeal with various vendors to get the best deal based on company interest.Prepare the upcoming year budget, OPEX and CAPEX.Involved in new outlet implementation, including setting up IT Infra and providing guidance on outlet daily operations.Perform team daily tasks, resolving incoming support cases, Carry out various system interfaces & version upgrade testing and UAT process. Taking part in evaluating new systems and hardware. Create team SOP documents and involve in the ISO audit process. Handling new projects and accomplishing them within the planned period and budget. -
Information Technology ExecutiveEgenting Sdn. Bhd Mar 2010 - Aug 2013Genting Highlands, Pahang, MalaysiaSupporting 3rd party and in-house developed application, including- MICROS (F&B Solution System)- Info Genesis (F&B Solution System)- Eatec (F&B Cost Control System)- xRetail & XES POS system- ePoint POS System- eXpert POS System (SPA solution system)- Executive Meal System (In-house develop system)- Transight POS System- Netframe Snooker system- Seito POS System
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Application ConsultantIt Insight Sdn Bhd Aug 2007 - Feb 2010Shah Alam, Selangor, MalaysiaSupporting company software products (xRetail, xDiner, and xEnterprise), providing the solution to customers in their daily operation, sales, inventory, human resources and accounting. Handling new upcoming projects and providing better solutions and suggestions to customer business flows. Understanding clients’ business behaviors and proposing solutions on how the company software can help them to improve productivity and profit. Receive and solve existing client issues e.g. human mistake, software bug, error on operation flow, hardware failure, and networking issue.
Yan Hui Lee Education Details
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Software And Animation
Frequently Asked Questions about Yan Hui Lee
What company does Yan Hui Lee work for?
Yan Hui Lee works for Jetour Malaysia
What is Yan Hui Lee's role at the current company?
Yan Hui Lee's current role is IT World.
What schools did Yan Hui Lee attend?
Yan Hui Lee attended Multimedia University.
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Yan Hui Lee
Singapore
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