- Oversee the complete recruitment process, from conducting interviews and hiring new team members to providing training and leading monthly meetings- Develop clinical protocols and establish an office support system, encompassing creating a clinic website, personalized business cards, name tags, and service menu- Manage office operations, including handling a high volume of messages, scheduling appointments using Kareo/Tebra, supervising inventory, and maintaining accurate medical records

- Assist in minor office procedures including incisional and excisional biopsy- Perform patient intakes and scribe for an average of 40 patients a day using EPIC- Administer injections at the flu clinic for an average of 42 patients a day- Complete clerical duties including scheduling patient visits, submitting referrals and prior authorizations, responding to InBasket, and taking supply inventory

- Scribed patient and doctor consultation of over 100 patients, recordings include CC, HPI, ROS, PMH, and PE- Proficiently obtained patient medical history and vital signs and promptly recorded data in EHR- Successfully administered venipunctures, injections, and vaccinations- Performed EKGs, spirometry, and urinalysis, adhering to proper handling and preparation standards to guarantee quality and accurate laboratory results

- Transported over 1000 students, faculty, and patients with disabilities on La Jolla campus to provide easier and adequate access to medical services- Maintained radio contact with the base and hospital to reduce patient wait-time and average trip time

- Measured vital signs and prepared medical paperwork and surgical beds for pre- and post-operation- Observed surgeries in the operating room and assisted surgeons and nurses as needed- Answered multiple phone lines direct calls and managed office voicemail

- Managed the front desk, checking in over 20 patients daily- Scheduled appointments, verified insurance, including HMO and PPO, and processed prescription requests and billing inquires- Systemized files, sent and received faxes, and prepared daily schedule and paperwork for physicians