‐ Solely responsible for redesigning and maintaining the festival website to help drive ticket sales and attract fans‐ Created and edited video highlight reels and motion graphics celebrating award winners with quick turnaround‐ Work with distributors directly and through FilmFreeway to secure and organize film downloads‐ Assist the production team in the supervision of festival operations, as needed, including programming activations, festival logistics, and networking opportunities both in person and online‐ Prepared marketing materials for the festival including programs, posters, and social media graphics‐ Support with tasks including preparing contracts and grant applications, proofing‐ Coordinated PR between media outlets and special guests during the festival

- Educate clients about process with an emphasis on health and safety- Assist piercers with set-up and after-care- Ensure quality customer experience

- Spearheaded effort to expand advertising within DriveTest Centres nationwide, leading to a new working relationship with Service Alberta- Orchestrated launch and onboarding of HubSpot to the entire sales team, resulting in a more cohesive sales effort- Created attractive and concise presentations, reports, and documents using Adobe and Google Suites- Supported CEO with calendar management, scheduling meetings, taking minutes, and creating reports

- Tutor for Message Delivery Channels media purchasing class- Lead weekly tutoring sessions, facilitating discussion between students and working with the professor during class- Developed strategies to create positive learning environment for students, resulting in improved grade averages for students

- Ensured high quality customer experience in person, and via telephone and email- Co-managed placing of product orders- Member of joint health & safety committee with Holt Renfrew; worked with their staff to ensure our space is on par with not only our company standards, but theirs as well. Report all issues and inefficiencies and collaborate to resolve them asap. - Assisted in closing down the salon when it closed its doors in March 2019

- Maintained a professional social media page as a portfolio of my work, and frequently engaged with potential clientele to attract new business- Consulted with clients to achieve their desired results- Collaborate with other staff on shared clients and contests

- Consulted with clientele to make product recommendations best suited to their specific needs- Organized and lead product samplings outside the salon to attract foot traffic. - Worked to meet and exceed sales goals with the frontline team - Handled client appointments; checking clients in and out, and booking and altering future appointments, as well as ensuring that repeat clients maintained their regular schedule - Single-handedly built a new organizational system for the product stockroom - Assisted with monthly full inventory counts, placing and receiving orders, as well as ensuring that back stock remained in continuous supply

- Supervised and delegated duties for the food and floor teams - Trained new hires on various units of work, ensuring they were trained to meet company standards.- Completed nightly stock counts- Lead a group of 5-20 staff members, ensuring every area of the theatre was running to company standards.