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Lefni Zermeño Email & Phone Number

Senior Implementations Specialist at Boldr
Location: Mexico City, Mexico 10 work roles 2 schools
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
Boldr
Role
Senior Implementations Specialist
Location
Mexico City, Mexico
Company size
867 employees

Who is Lefni Zermeño? Overview

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Quick answer

Lefni Zermeño is listed as Senior Implementations Specialist at Boldr, a with 867 employees, based in Mexico City, Mexico. AeroLeads shows a matched LinkedIn profile for Lefni Zermeño.

Lefni Zermeño previously worked as Implementations Analyst at Boldr and Senior Customer Advocate at Boldr. Lefni Zermeño holds Graphic Designer from Universidad Del Valle De México.

Company email context

Email format at Boldr

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Boldr

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Profile bio

About Lefni Zermeño

I am an implementation analyst at Boldr, an outsourcing company that provides customer service, back office, and consulting solutions to startups and SMEs. Since October 2023, as a project manager, I have worked with clients from various industries to implement their customer service teams. My mission is to make life easier for clients and users by offering creative, efficient, customized solutions. I am passionate about continuous learning, teamwork, and innovation.

Listed skills include Graphic Design, Drawing, Illustrator, Photoshop, and 10 others.

Current workplace

Lefni Zermeño's current company

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Boldr
Boldr
Senior Implementations Specialist
Mexico City, Mexico
Website
boldrimpact.com
Employees
867
AeroLeads page
Company profile
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10 roles

Lefni Zermeño work experience

A career timeline built from the work history available for this profile.

Senior Implementations Specialist

Boldr

Mexico City, Mexico

Implementations Analyst

Current
Boldr
Oct 2023 - Present

Senior Customer Advocate

Boldr

México

Sep 2022 - Sep 2023

Virtual Customer Service Advocate (Bilingual)

Amazon

México

Market: Amazon USA and Amazon Mexico*Resolution of an average of 70-90 calls per day while maintaining the desired percentage of satisfaction and KPIs.*Use of Amazon CRM*QA-Project: Developed and created a quality assessment sheet for my team and created a weekly contact review plan to identify areas of learning opportunity and provide feedback to my peers, resulting in standardization of customer service quality and improvement of team KPIs.

Oct 2021 - Sep 2022

Translator

Language Line Solutions

México

*Real-time English-Spanish translation of customer service phone calls from different industries such as retail, utilities, medical, and 911.*Information prioritization, active listening, and conversation control in emergency calls.

Jun 2021 - Oct 2021

Lead Designer

Tedxlafloresta

Team management in order to generate a graphic design and Key Visual for the event.SCRUM based task management to achieve objectives in social media and attract viewers.Creative work for social media posts.

Sep 2020 - Feb 2021

Graphic Designer At E-Commerce

Tiendas Chapur

Mérida

Graphic designer at retail ecommerce. Creative concept. Product photo editing: color correction, edition, photomotage. Digital transformation and photo catalog management using Orcle Commerce Cloud platform.

Oct 2018 - Dec 2020

Assistant Manager At Calvin Klein Store

Cslvin Klein Underwear

Crew mangement. KPI's, team productivity and visual merchandising supervision and report.Managing and supervising the safekeeping of securities. Delivery of securities to PANAMERICANO, adjustments and cash cuts (pety cash and cash fund).Adjusment of programmed inventories.

Aug 2018 - Oct 2018

Social Worker

Instituto Nacional De Ciencias Médicas Y Nutrición Salvador Zubirán

Ciudad De México

Digital Illustrations, booklet designs for pacient education.

Apr 2015 - Jan 2016

Photographer

Kidzania

México City

Amusement park photographer. Costumer service and sales.

Jun 2014 - Sep 2014
Team & coworkers

Colleagues at Boldr

Other employees you can reach at boldrimpact.com. View company contacts for 867 employees →

RS Ronaldo Sosa Ronaldo Sosa Colleague at BoldrMérida, Yucatán, Mexico View → JB Jessa Baysa Jessa Baysa Colleague at BoldrAntipolo, Calabarzon, Philippines View → CC Claudine Cordova Claudine Cordova Colleague at BoldrMetro Manila, Philippines View → JR John Russel Urbiztondo John Russel Urbiztondo Colleague at BoldrTrece Martires, Calabarzon, Philippines View → JL José Luis Rodríguez Álvarez José Luis Rodríguez Álvarez Colleague at BoldrMérida, Yucatán, Mexico View → FW Florence Wana Florence Wana Colleague at BoldrCape Town, Western Cape, South Africa View → LA Lyn Almario Lyn Almario Colleague at BoldrTagkawayan, Calabarzon, Philippines View → LJ Liam Jacobs Liam Jacobs Colleague at BoldrCity Of Cape Town, Western Cape, South Africa View → MA Mica Armi Aragon Mica Armi Aragon Colleague at BoldrPhilippines View → JL Jaime Luis Baviera Jaime Luis Baviera Colleague at BoldrCalabarzon, Philippines View →
2 education records

Lefni Zermeño education

Diplomado En Animación Y Modelado 3D Maya

Mactrainee
FAQ

Frequently asked questions about Lefni Zermeño

Quick answers generated from the profile data available on this page.

What company does Lefni Zermeño work for?

Lefni Zermeño works for Boldr.

What is Lefni Zermeño's role at Boldr?

Lefni Zermeño is listed as Senior Implementations Specialist at Boldr.

Where is Lefni Zermeño based?

Lefni Zermeño is based in Mexico City, Mexico while working with Boldr.

What companies has Lefni Zermeño worked for?

Lefni Zermeño has worked for Boldr, Amazon, Language Line Solutions, Tedxlafloresta, and Tiendas Chapur.

Who are Lefni Zermeño's colleagues at Boldr?

Lefni Zermeño's colleagues at Boldr include Ronaldo Sosa, Jessa Baysa, Claudine Cordova, John Russel Urbiztondo, and José Luis Rodríguez Álvarez.

How can I contact Lefni Zermeño?

You can use AeroLeads to view verified contact signals for Lefni Zermeño at Boldr, including work email, phone, and LinkedIn data when available.

What schools did Lefni Zermeño attend?

Lefni Zermeño holds Graphic Designer from Universidad Del Valle De México.

What skills is Lefni Zermeño known for?

Lefni Zermeño is listed with skills including Graphic Design, Drawing, Illustrator, Photoshop, Indesign, Mac Os, Maya, and Dreamweaver.

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