Luis García Saavedra

Luis García Saavedra Email and Phone Number

Operations Manager @ Latitud Hoteles
Armação dos Búzios, RJ, BR
Luis García Saavedra's Location
Armação dos Búzios, Rio de Janeiro, Brazil, Brazil
Luis García Saavedra's Contact Details

Luis García Saavedra personal email

About Luis García Saavedra

As an Aquaculture Engineer, between 1996-2000, I managed a Salmon Farming Research and Development Center in Chiloé, Chile. At the beginning of the health crisis that hit the industry, I decided to move to Santiago.Since 2001 to 2014, I trained and developed vast experience in management and production of Corporate, Artistic, Social and Sports Events. I worked for public and private entities, participating in important International Summits, Forums, Conferences and Tours.I continued my career in the exciting world of hospitality. Between 2014-2016, I worked as F&B Supervisor at Sheraton Santiago Hotel and between 2016-2019, I was Events & Banquets Manager at Doubletree by Hilton Hotel Vitacura.From mid-2019 to 2021, I focused my knowledges in Restaurants at eastern Santiago neighborhood, implementing differentiated protocols in service and customer experience. During the pandemic I participated in the development and implementation of a successful delivery model. In 2022, I decided to live in Búzios, Brazil. During the first year, I worked as Restaurant Manager at the Hotel Atlántico Buzios Convention Resort and I’m currently working at prominent Restaurante Madame Bardot Búzios as Services Host.My main skills are: - Select and form teams to provide better services.- Obtain superior results, creating memorable experiences.- Develop and strengthen alliances.- Reduce operating expenses.

Luis García Saavedra's Current Company Details
Latitud Hoteles

Latitud Hoteles

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Operations Manager
Armação dos Búzios, RJ, BR
Employees:
55
Luis García Saavedra Work Experience Details
  • Latitud Hoteles
    Operations Manager
    Latitud Hoteles
    Armação Dos Búzios, Rj, Br
  • Madame Bardot Pizza Bar & Restaurante
    Restaurant Service Host
    Madame Bardot Pizza Bar & Restaurante Oct 2023 - Present
    Armação Dos Búzios, Rio De Janeiro, Brasil
    Rated 4.6/5 on Google (4k rev) and 4.5/5 (1,2k rev) on Trip Advisor, winning a Travelers’ Choice Awards 2024. Responsible for setup and “à la Carte” service for 200 guests, achieving individual monthly net sales between R$65k/R$110k during the low/high season.Coordination and service of special events, weddings, celebrations, corporate meetings, parties and receptions for cruise passengers and crews.
  • Hotel Atlântico Búzios Convention
    Restaurant Manager
    Hotel Atlântico Búzios Convention Aug 2022 - Aug 2023
    Armação Dos Búzios, Río De Janeiro, Brasil
    Responsible for service and sales of the Restaurant & Bar with peaks of 500 guests per day. Breakfast, lunch, dinner and special celebration or events services. Implementation of service models, standardization of setups, selection and training of employees and external staff. Handling and resolving special requirements and complaints.
  • Patio Bellavista
    Gastronomic Project Advisor
    Patio Bellavista Oct 2021 - Mar 2022
    Santiago De Chile
    Restructuring of all staff, equipment, infrastructure and work plans for the areas: kitchen, lounges and bars. Definition, development and implementation of maintenance programs, equipment replacement, procedures, service standards, teams training, updating menus and scheduling events.
  • Grupo Gastronómico S.A.
    Unit Manager
    Grupo Gastronómico S.A. Jul 2019 - Sep 2021
    Santiago De Chile
    Responsible for designing and managing the customer service and delivery model. With the implementation and standardization of the model, I achieved an increase in customer satisfaction (91%), loyalty (76%) and a sustained increase in sales (23%). (Own research and monthly sales analysis). Across the most critical period of Covid pandemic, we consolidated a Delivery service that placed us at the top 5 of most requested restaurants at the eastern area.
  • Doubletree By Hilton
    Events And Banquets Manager
    Doubletree By Hilton Apr 2017 - May 2019
    Santiago De Chile
    Responsible for the Events and Banquets Area. With my management, a comprehensive service model was implemented according to the client's profile and their needs. This led us to positionate in the first place for event sales in the sector (Sanhattan) and in the same period I led the opening of Weddings Banquets and Outside Catering services.During 2018 and 2019 we obtained 9 distinctions from Hilton Worldwide Corporate in: Excellence in Service, Customer Experience, Overall Experience, Continuous Improvement and Outstanding in Q&A.
  • Doubletree By Hilton
    Events And Banquets Supervisor
    Doubletree By Hilton Apr 2016 - Mar 2017
    Santiago De Chile
    I was responsible for the coordination, assembly control and contracted food and beverage services. I implemented training and permanent improvements in customer service and assistance, which led us to be the best evaluated team and increase and retain 47% of new clients.I leveled and implemented the direct hiring of full-time and part-time staff in Banquets and Steward areas, reducing the cost per service by 33% a month.
  • Sheraton Hotels & Resorts
    Events And Banquets Supervisor
    Sheraton Hotels & Resorts Nov 2014 - Apr 2016
    Santiago De Chile
    As part of the AA&BB Supervisors team, I specialized in directing, coordinating and training the staff of in-plant and external waiters/waitresses and assembly team. I improved standards of personal presentation, quality services and customer success.I optimized the use of all available resources front of the house and back of the house.I provided support in the implementation of continuous improvement programs in the Hotel's bars and restaurants.
  • Acción Total
    Sports Events Producer
    Acción Total Dec 2012 - Nov 2014
    Santiago De Chile
    In charge of the areas of Management, Logistics and Coordination of all services related to the development of the 2014 Street Soccer World Cup, which brought more than 900 athletes from 45 countries during 15 days in Santiago, Chile.Producer First Copa América de Fútbol Calle Chile 2013, with the participation of USA, Mexico, Brazil, Argentina, Perú, Costa Rica and Chile. Management of: Hotel reservations, air tickets, transfers, general budgets, assembly logistics, security, cleaning, medical support, food, city tours, social, cultural and artistic activities. Animation of opening and closing ceremonies. Producer of National Street Soccer Tours (2013 and 2014) in several cities of northen, center and south of Chile. Coordination with government, regional and academic entities. Information, recruitment and registration of teams
  • Az Projects&Btl
    General Producer Of Corporate, Commercial And Social Events
    Az Projects&Btl May 2010 - Dec 2012
    Santiago De Chile
    In charge of multiple corporate and social events in Santiago de Chile and the main regional capitals. Activations, BTL campaigns, store openings, product launches, loyalty events, expos, seminars, conferences, etc. Leading work teams in management, budgets, supervision, implementation, assembly and development of all activities.
  • Gobierno De Chile
    Productor De Eventos, Cumbres De Gobierno Y Giras Artísticas Nacionales E Internacionales
    Gobierno De Chile Nov 2001 - May 2010
    Santiago De Chile
    Miembro del equipo de producción, responsable de la implementación técnica de servicios de conectividad y comunicación.Productor General de giras nacionales de artistas, bandas y compañías extranjeras que visitaron Chile en el marco de las actividades del Bicentenario. Delegaciones procedentes de: Suiza, Holanda, Grecia, Israel, Palestina, Estados Unidos, Canadá, China, Ecuador y Colombia.Gestión y coordinación de locaciones, fichas técnicas, traslados, hotelería, actos sociales, conferencias de prensa, entrevistas y difusión en 24 ciudades y comunas de Chile.2002 Conferencia de las partes CITES Cop 122003 Asamblea de la Unión Interparlamentaria de las Naciones2004 Foro de Cooperación Económica de Asia-Pacífico APEC2006 Encuentro de Ministros de Educación OCDE2010 Giras Artisticas del Bicentenario de Chile

Luis García Saavedra Skills

Event Planning Photoshop Microsoft Office Liderazgo De Equipos Microsoft Word Powerpoint Microsoft Excel Negotiation Entretenimiento Event Management Team Leadership Entertainment Editing Customer Service Strategic Planning Redes Sociales Microsoft Powerpoint

Luis García Saavedra Education Details

Frequently Asked Questions about Luis García Saavedra

What company does Luis García Saavedra work for?

Luis García Saavedra works for Latitud Hoteles

What is Luis García Saavedra's role at the current company?

Luis García Saavedra's current role is Operations Manager.

What is Luis García Saavedra's email address?

Luis García Saavedra's email address is lu****@****ail.com

What schools did Luis García Saavedra attend?

Luis García Saavedra attended Universidad De Antofagasta.

What are some of Luis García Saavedra's interests?

Luis García Saavedra has interest in Social Services, Civil Rights And Social Action, Mountainbike, Fotografía, Música, Eventos Sociales, Arts And Culture, Arte.

What skills is Luis García Saavedra known for?

Luis García Saavedra has skills like Event Planning, Photoshop, Microsoft Office, Liderazgo De Equipos, Microsoft Word, Powerpoint, Microsoft Excel, Negotiation, Entretenimiento, Event Management, Team Leadership, Entertainment.

Who are Luis García Saavedra's colleagues?

Luis García Saavedra's colleagues are Lucas Amaya, Latitud Hoteles, Gabriel Lijtztain, Edgar Amarilla, Gabriel Gonçalves Dos Santos, Ciro Augusto Nanzer, Pamela Leyes.

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