Lehan Thomas Email & Phone Number

Austin, Texas, United States

Colombo, Western Province, Sri Lanka

Colombo

Kolpity, Colombo

Responsibilities:• Develop in-depth understanding of all ESRI Software products, solutions, and sales processes.• Plan and Develop Key Account plans covering in-depth strategy details for all key accounts handled.• Plan and manage business portfolio to an agreed market development strategy.• Develop and maintain new and existing customer relationships through appropriate propositions.• Internally Communicate and liaison with team, to optimize quality of service and customer satisfaction.• Respond to and follow up sales enquiries using appropriate processes. • Prepare Sales proposals and presentations in consultation with the technical team to position company offerings to potential clients.• Attend and present at customer meetings and internal meetings with other company functions necessary to perform duties.

121, Old Nawala Road, Rajagiriya. Sri Lanka

Responsibilities:• Sole account manager of the company, in charge of achieving quarterly sales targets and marketing aspects as well as client servicing.• Pitching customized solutions according to client requirements and budget, and creating high customer value proposition, while maintaining a good rapport and relationship with customers.• Responsible for negotiating with distributors of product licenses in Sri Lanka, India and Singapore in order to obtain timely delivery and attractive pricing.• Coordinating between the internal technical team and the client’s technical team to conduct successful Proof of Concept (POCs) and product implementations.• Bringing in new business opportunities by upselling to existing clients and prospecting for new leads.• Renewal of Licences and Service Agreements in a timely manner to avoid customer setbacks and retain customers.• Maintenance of all relevant financial records, sales forecasts, company budgets and invoicing.Key Contributions:• Active contribution towards increasing company revenue year-on-year, ensuring steady growth, market share and recognition.• Have translated prospective business opportunities successfully into signed contracts under various product categories.• 100% customer retention during entire term as Account Manager• Prediction of customer needs, even before a RFP (Request for Proposal), has led to significant revenue through upselling. • Successfully negotiated with all stakeholders at several instances, including with distributor, Inland Revenue Department etc., in order to ensure timely import and delivery to customers.

121, Old Nawala Road, Rajagiriya. Sri Lanka

• Promoting and presenting the information security products to customers, and providing leads through methods such as cold calling, in order to achieve annual targets.• Answering queries in a timely manner, and negotiating contracts and packages. • Scheduling sales visits by communicating between all parties concerned. • Maintaining accurate records of all client accounts, including proposals, cost calculations and after sales visits.

Post Graduate Diploma In Marketing, Sales, Distribution, And Marketing Operations, General

Idcs, Information Technology

International Diploma in Computer Science

Education record