Data Entry Specialist
Current- Provided training and support to junior staff members, contributing to their growth and development, resulting to a 5% team efficiency.
- Developed, maintain confidentiality of sensitive information, and implemented data collection systems and strategies, ensuring 50% increase in accuracy and reliability of data.
- Collaborated with editors, authors, and project managers to resolve any discrepancies in content, resulting in timely delivery of projects, increasing complaint redressal efficiency by 50%.
- Supported the development and enhancement of customer records, orders, invoices, and shipping documents into proprietary databases, thereby improving analytical team productivity by 18%.
- Inputted large volumes of data using the legacy software with weekly contributions of 6000 names.