Le Pham Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

• Develop and execute project plans to deliver on key projects within the Clinical Operations group; proactively identify and resolve issues; develop and manage project deliverables; define and track key project metrics.• Facilitate external collaborations and cross-functional activities related to assigned projects asrequired.

Durham, North Carolina, Us

Durham, North Carolina, Us

• Work to understand and evaluate client needs to develop a comprehensive list of client requirements and project plans• Consult with clients and internal project teams on best practices for use and configuration of the platform• Collaborate with business development and contracts team to ensure timely execution of networks • Work with software development, product team and integrations team to create custom solutions for clients• Collect and analyze metrics around platform usage, including logins, email activity, page views and resource downloads

Wayne, Pa, Us

• In accordance to customer requirements, built and managed 10+ online clinical trial management networks for unique clients from start-up, site engagement, site activation to close out• In collaboration with clients, configured and implemented various online tools such as: Visit Calculators, Activity Trackers and Site Activation checklists• Developed guides, resources and training documentation for various user groups of the platform• Prepared agenda and led recurring meetings with internal and sponsor team members• Assisted in training new team members and lead on-boarding training sessions

Wilmington, Massachusetts, Us

• Assisted in developing business goals, marketing objectives and tactical plan for several working groups within the Toxicology segment• Managed all marketing tactics for the Safety Assessment business segment including; email blasts and newsletters, webinars, drip campaigns, marketing collateral and webpage updates• Developed and executed promotional plan for annual biotech symposium which resulted in a 49% increase in number of attendees compared to the previous year. Successfully executed all logistics of Charles River seminars for two business segments• Worked collaboratively with various marketing operational teams, including the web, creative and marketing communications team

Wilmington, Massachusetts, Us

• Developed all business specific newsletters and emails sent to company clients• Composed monthly KPI report for website traffic, SalesForce and customer service engagement • Created monthly communication emails and business specific trainings for the global sales team• Created web pages used in targeted marketing campaigns and aided in Pardot implementation

• Developed marketing material to highlight most popular products which were distributed to international distributors for tradeshows, customer base, and remained in frequent contact to accommodate any requests• Built new and long-term relationships with distributors and biotechnology companies• Assisted in creation of online product catalog

• Manufactured the components, conducted quality control tests, and assembled assay kits. • Produced monoclonal and polyclonal immunoaffinity purified antibodies from sera of immunized rabbits and performed routine mammalian cell/tissue culture maintenance.

Bachelor, Science Biology; General Biology

Bachelor Of Science, Biology