Thuan Le Email & Phone Number

● Extracted, transformed, and manipulated 20M+ rows of cloud data using SQL, Excel, and Power BI to consolidate administrative space, operate cost, and optimize the space of building for 1,000+ clinical properties and 7,000+ providers● Reconciled and designed innovative and valuable visualizations using Power BI to manage bed inventories and room capacity across 7 regions and 50+ hospitals which enabled Executive Directors and Managers to make decisions on future assets… Show more ● Extracted, transformed, and manipulated 20M+ rows of cloud data using SQL, Excel, and Power BI to consolidate administrative space, operate cost, and optimize the space of building for 1,000+ clinical properties and 7,000+ providers● Reconciled and designed innovative and valuable visualizations using Power BI to manage bed inventories and room capacity across 7 regions and 50+ hospitals which enabled Executive Directors and Managers to make decisions on future assets management●Responsible for standardizing tools (Genesis & eBuilder) and data accuracy for trending, budget variances, purchase orders, and cash flow forecasting for use by other program analysts, regional and system leadership● Collaborated with rotation analyst and core-leaders to plan, create baselines, and build metrics for advance reporting capabilities and descriptive analytics● Provided first line support for troubleshooting for data and reporting issues as well as monitored & inspected data to evaluate quality or performance● Established great rapport with the development team and stakeholders to gather requirements/business rules and ensured they align with the client/users Show less

2400 S 240Th St, Des Moines, Wa 98198

Coached 10+ interns and student workers with cash register, online order, customer service, and managed the operation of a storage unit, including purchasing of supplies and books, special orders, receiving/shipping and returnsCollaborated with manager to transition new system and accurately input data including inventory control, payment of invoices, as well as assure the availability of new/used texts and class supplies for studentsProcessed over 2,500 customer orders per quarter… Show more Coached 10+ interns and student workers with cash register, online order, customer service, and managed the operation of a storage unit, including purchasing of supplies and books, special orders, receiving/shipping and returnsCollaborated with manager to transition new system and accurately input data including inventory control, payment of invoices, as well as assure the availability of new/used texts and class supplies for studentsProcessed over 2,500 customer orders per quarter including online orders, exchanges, and returns Show less

Des Moines, Washington, United States

Designed and updated campus engagement platform called Presence and university’s website to increase user experience for approximately 2000 students in Westside region.Engaged students on campus resource and community opportunities while promoting through social media platforms such as Instagram and Facebook and raising student awareness by 15.6% .Networked with different professionals in various departments and organizations, inviting keynote speakers, consultants, and leaders for our… Show more Designed and updated campus engagement platform called Presence and university’s website to increase user experience for approximately 2000 students in Westside region.Engaged students on campus resource and community opportunities while promoting through social media platforms such as Instagram and Facebook and raising student awareness by 15.6% .Networked with different professionals in various departments and organizations, inviting keynote speakers, consultants, and leaders for our monthly activities. Show less

Seattle, Washington, United States

Created and updated division-wide communications using SharePoint, visual board, and success stories about Equity and Social Justice Work.Supported division leadership by working on cross-functional projects including formatting over 30+ legislations, revising policies from 5 different sections, and other administrative functions as needed.

Seattle, Washington, United States

Referred 10-20 clients weekly to proper bankers, mortgage consultants, and financial advisors to open account, process loans, and invest funds as well as resolve banking related issues.Implemented ideas and strategies including building customer relationship and educating banking products to escalate branch’s performance from 3.7 to 4.6 in Q2 of 2019.Collaborated with business advocates on attracting small business owners, increasing customer retention by 10%-15% and strengthening the… Show more Referred 10-20 clients weekly to proper bankers, mortgage consultants, and financial advisors to open account, process loans, and invest funds as well as resolve banking related issues.Implemented ideas and strategies including building customer relationship and educating banking products to escalate branch’s performance from 3.7 to 4.6 in Q2 of 2019.Collaborated with business advocates on attracting small business owners, increasing customer retention by 10%-15% and strengthening the connection with consumers.Monitored ATM balances and branch portal to ensure system functioned accurately. Show less

2400 S 240Th St, Des Moines, Wa 98198

Specialized in tutoring mathematics courses for business majors (Business Calculus, College lgebra, Introduction to Statistics) Broke down complex problems to meet individual needsMonitored student performance and provided feedback for improvementProvided one-on-one and small-group tutoring to students

Bachelor Of Science - Bs, Computer/Information Technology Administration And Management, 4.0

Activities and Societies: The Honor Society of Phi Kappa Phi, Dean’s Scholar, Merit Tuition Award. Attended 2nd Annual L.E.A.D..

Associate'S Degree, Business Administration And Management, General, 3.97

Activities and Societies: International Student Guild Team, Phi Theta Kappa, Honors Scholar Program Advised students during own office.