Anna Lehtonen Email and Phone Number
Anna Lehtonen work email
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Anna Lehtonen personal email
My inspiration comes from helping people to succeed in their work. I am extremely motivated and enthusiastic about leadership, change management, coaching and people development. I have ability to convert business needs to relevant change actions and people development, as well as plan and manage versatile business and change management programs. With clear vision and results-oriented mind I work towards my goals.My leadership and management experience is gathered from the challenging situations in service network management, matrix organisations, cooperation networks and rapidly changing project teams where you can't lead with authority, but with example and motivation. Key competencies include leadership, coaching, change management, analytical skills, strategic planning and development, presentation skills, strong interpersonal skills and ability to communicate effectively with different stakeholders.
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Service Director, Retta LivingRetta Jan 2024 - PresentHelsinki, Uusimaa, Finland
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Vice President At Retta ManagementRetta Management Jan 2021 - Jan 2024Helsinki, Uusimaa, FinlandVice President, Value Added Services 1/2021-5/2022 and Valuation Services 1/2021-12/2023 at Retta Management
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Service Director/Head Of Service CenterMed Group Oy Feb 2019 - Jul 2020Helsinki Area, FinlandI was responsible of the Service Center, Customer Service, Employee Scheduling and Shift Planning processes and systems in the ONNI hoiva Business Unit. I was also responsible for the development of the ONNI hoiva Business Unit's Billing and GDPR Processes. -
Director Of Retail NetworkPosti Group Oyj Jan 2017 - May 2018My responsibility was Finland Post's Retail Network in Finland. In addition to past responsibility I was also responsible for the entire service point network and its sales, customer service and staff (about 250 employees). -
Director, Retail Network And Service ConceptsPosti Group Oyj Oct 2011 - Dec 2016My responsibility was Posti Oy's Retail Network infrastructure and its development (e.g. strategy, partner cooperation and agreements as well as service point network decisions: network size and location, concepts, offering, facilities, shop design, layout etc.) . In addition, I was responsible for the Retail Goods business. I was the manager of 14 experts.
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Business Development ManagerPosti Group Oyj Feb 2011 - Sep 2011Helsinki, Uusimaa, FinlandI coordinated the strategic and operational planning processes in the Distribution Services Business Unit. In addition, I was responsible for the profitable growth development projects planning, directing and implementing.
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Development And Planning Manager At Mail CommunicationPosti Group Oyj Mar 2007 - Jan 2011My responsibility was the comprehensive distribution development project management and coordination. The total project consisted of five projects, which aimed to develop the production efficiency and flexibility on a customer interface. I was the manager of two experts and I worked as a supervisor of 15 project experts.
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Development Manager, Sales And Marketing/Strategy And DevelopmentPosti Group Oyj Feb 2006 - Feb 2007I was responsible for facilitating of the various strategy processes (such as Sales and Marketing, Product Strategy Process, Distribution Channel, Partner Strategy). In addition, I was responsible for project portfolio management.
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Account And Development ManagerPosti Group Oyj Jan 2001 - Jan 2006I worked as a Leader in the SME Team and as Chief of three Development Manager (1/2001 - 1/2003). I was responsible for development of the SME customers' strategy, segmentation, customer base analyses and offering development.Since 2/2003 I was responsible to building customer relationship management models and developing sales and marketing operating models. The results generated among others a Customer Segmentation Model, Customer Bace analysis in support of business strategies and Finland Post's Customer Relationship Strategy.
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Development ManagerPosti Group Oyj Sep 1997 - Dec 2000Helsinki, Uusimaa, FinlandI was a member of the management team of the Postal Services unit and was responsible for the budgeting, analysis and forecasting of postal services, the development of sales processes and the systems that support them as well as the development of our unit's operation and project management.
Anna Lehtonen Skills
Anna Lehtonen Education Details
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Master Of Business Administration (M.B.A.)
Frequently Asked Questions about Anna Lehtonen
What company does Anna Lehtonen work for?
Anna Lehtonen works for Retta
What is Anna Lehtonen's role at the current company?
Anna Lehtonen's current role is Business and services management, development and analytics.
What is Anna Lehtonen's email address?
Anna Lehtonen's email address is an****@****sti.com
What schools did Anna Lehtonen attend?
Anna Lehtonen attended University Of Jyväskylä.
What skills is Anna Lehtonen known for?
Anna Lehtonen has skills like Change Management, Analytics, Business Development, Project Management, Strategic Planning, Presenter, Public Relations, Customer Oriented, Customer Experience, Management, Presentations, Crm.
Not the Anna Lehtonen you were looking for?
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1hsy.fi -
Anna-Maria Lehtonen
Helsinki2gmail.com, kone.com -
Anna Lehtonen
Postdoctoral Researcher At Finnish Institute For Educational Research, University Of JyväskyläHelsinki -
1vtt.fi
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